Rujia NEO （Jinan Yaoqiang Airport Road store)

The room is relatively new, with a large area and good facilities. Because of the early flight, I can't have a meal and can't comment on the breakfast. There is a free airport shuttle, but the early morning airport shuttle is a minibus. It is probably an outsourced vehicle. The driver has a good attitude, but There are so many people and suitcases on the bus that it’s difficult to even stand. I feel really annoyed.

As a Ctrip diamond member, I rarely complain about hotels. I couldn’t help but complain this time. The first time I called the hotel after getting off the plane, I was told to pick up my luggage and then call to find out how to get picked up from the airport (they refused to explain it immediately). After picking up my luggage, I was told to wait for the bus at Gate 8. After coming out, I was told that I was not waiting at the exit, but had to go to Gate 8 where I arrived. But passengers are not allowed to go against the flow and re-enter the airport. Need to walk a long way and enter the airport again. Doesn’t the hotel know that guests carry heavy large and small suitcases? So irresponsible. Also when dropping off at the airport, the driver was reluctant to help carry the luggage and asked the guest: Since you can travel, can't you carry the luggage yourself? Terrible service, terrible experience. In today's service-oriented society, such crude software will never appear again!

房間很温馨，很乾凈，也很暖和，第一次讓我有了想要在酒店洗澡的沖動。 酒店的接機服務也很不錯，提前幾個小時説就可以了。每天也有送機服務，半個小時一班。 有的房間會有免費早餐可以吃，樣數挺多的，中西式都有。 缺點就是隔音不太好，晚上有聽到其他房間或者走廊裏在吵。

非常差的一次體驗，進屋味道特別大，想着挺晚了，開窗户通個風吹吹得了，洗漱後所有電源都關了，空調沒開，房間還是噪音很大，找服務員，真是睜眼説瞎話啊，説是空調異響，空調都沒開咋響的，服務員全程強調沒有空房，調換不了，説第二天給您處理，開啥玩笑，噪聲那麼大，怎麼睡？我就訂一晚上，我用你第二天處理啊，最後給調個婚房，這個埋汰，屋裡電蚊香不好使，讓送個電蚊香，還推三阻四的，作為一個服務行業，你説一句稍後給您送，也是句話，整個前台沒有多餘蚊香液，我説你把之前房間的給我送來，前台説，我同事現在不在，晚點的吧！好客山東，就這麼好客的，我花自己錢住酒店，還得看你們臉色，住的這個憋屈，真不知道好評都哪裡來的

非常棒哦！早餐也很不錯，還有免費的班車到機場，值得推薦，性價比很高！房間的床品也非常舒服，空調給力，一點也不冷哦～

酒店在酒店羣裏面交通不是很方面，有免費的送機服務，到機場大概15分鐘左右