Guest User
January 17, 2025
I remember the first time I checked in 23 years ago, the service was particularly good. The young lady and the thin young man the day before yesterday were very enthusiastic and gave me a sachet. The room was clean and tidy, which made me spend a happy journey. I, who don't comment much, specially wrote a good review. Less than two months later, I brought my brother to Jinan again and stayed here again. I was also very happy. Since then, I have recommended this hotel on many platforms for Jinan accommodation, and I really feel it is good. but! This time I was really disappointed, I can’t stop saying it. 1. We just checked into the Wulong room we chose and were given the Furong room (not a big deal). 2. The couch next to the bed was extremely dirty, so I went downstairs to ask the uncle and wanted to change rooms. He told me, "It's all like this, the one next door is even dirtier, it doesn't matter." 3. The water pressure of the bathroom shower is not enough, which especially affects bathing. It may also be that the shower head is blocked. 4. The TV cannot be turned on. Even if you don’t watch TV, the supporting facilities should remain normal. 5. Although it is the off-season and there are not many people, but since I have checked in, should the corridor lights on my floor be turned on before I come back? It is always pitch dark every time I come back. I reflected my thoughts to the uncle and the young man who served. I don't know whether it will be fed back to the boss. I can only say that no matter how happy I was on my last trip, I was not as happy as this one. I did not extend my stay on the last day and moved to another place. I really hope the boss can see my comments and seriously consider it. Some facilities are outdated and should be replaced in time.
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