Guest User
November 10, 2022
I went to check in at night, but the bar at the entrance of the hotel didn’t lift up automatically. I contacted the hotel and told me to wait a moment. I waited at the door for 20 minutes in the freezing cold wind and didn’t reply. I called the hotel again, but I couldn’t understand it. Finally, I called the hotel again. Just wait a moment, listening to the confusion on the phone, I don’t know if I’m solving the problem for me, and after another wait, I’m told to go to the exit and enter, saying that the entrance is too far, and the staff opened the door too far, I I asked the staff where the exit was, but the staff couldn’t understand. We drove to find it in the middle of the night, and when we finally found it, the door still didn’t raise the bar. As a result, we continued to wait at the door in the middle of the night. I just want to know, since I was asked to enter through another door, why didn't I arrange someone to go there in advance. After checking in, the staff said that I would give me a satisfactory reply the next day, but I haven't replied yet, because I trust you and choose you, there is no Think of such a service.
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