Grand Mercure Jinan Sunshine

①After purchasing the room voucher on a certain platform, I made an appointment to check in. Before checking in, the housekeeper did not take the initiative to communicate by phone. ②After arriving at the hotel, I did not see the concierge and no one helped with the luggage. The front desk and room staff were good. There is a bug in the hotel. The corridor is dim and the room number cannot be seen clearly when checking in. You need to go to the door to find it, which affects the check-in experience. ③Before checking in, the elderly called the hotel and hoped to prepare a hard mattress. It had been replaced when checking in. There were no children's products in the room. After calling the front desk, toothbrushes, toothpaste and slippers were delivered. ④The room air conditioning and heating are sufficient, the hair dryer is of a miscellaneous brand, the refrigerator is not easy to use, and the faucet water flow is small. There is no bathtub in the booked room type, and the wireless network connection is troublesome. ⑤The room is intelligent as a whole. Xiao Ai controls the lights and curtains. The embarrassing thing is that the Xiaomi TV in the room cannot be turned on. ⑥The reason for choosing the hotel is that it is managed by Accor Hotel Group and is a certain platform with five diamonds, but it feels obviously inconsistent. The house is small overall, the decoration is not exquisite enough, and the elevator is particularly small. ⑦ The hotel breakfast is average, the dishes are replenished slowly, and the overall service attitude is indifferent. There are noodle stalls that only have noodles (the fat lady's attitude is a bit bad) and Jinan specialties such as braised pork. There are coffee, small bread, and fruits (only three kinds) are not rich enough. ⑧ The room cleaning is average. One of the two rooms I stayed in had a serious odor from the floor drain, which affected my rest. ⑨ The hotel is convenient for takeout, and there are robot servers to deliver to the room. ⑩ The hotel parking is free, there are many foods nearby, and it is not far from Baotu Spring, Quancheng Square, and Daming Lake, and there are direct buses.