Guest User
January 1, 2024
Although the rooms were full for New Year's Eve due to crowds, this was the worst experience I've had since I've stayed at Orange Hotel five or six times. First of all, the door cannot be locked. The keyhole at the bottom is closer than the lock and cannot be locked at all. The door of the bathroom is also broken. There are urine stains and dust on the toilet seat in the bathroom. The floor of the room looked like it hadn't been cleaned for a long time. There were nut shells and dust everywhere. The floor heating in the room was very low, and the air conditioner couldn't be turned on. The whole room was extremely cold. It was only 19 degrees Celsius all night. When I asked for extra quilts, I was told that there was only one extra quilt on the first floor. There were only five extra quilts in the entire hotel, and I was only given one. The quilt was full of cigarette smoke and couldn't cover it. That's it. I won't stay in Orange again. The hotel is over. The service attitude of the lady at the front desk is still very good.
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