Ourzuji
January 28, 2025
The hotel is in a great location, right next to the scenic spot. Every morning, my mother can go for a walk in Daming Lake. When we arrived, the room was not cleaned yet, so we went to check in at the Chaoran Building and the Summer Rain Lotus Lantern during the day. When we were tired, we went back to the hotel tea room to eat snacks and then went back to the room to rest. It was very comfortable. At night, we went out to check in at the Chaoran Building and the Summer Rain Lotus Lantern and eat. It is also very convenient to take a taxi. Hot mineral water is available in the hotel lobby. When you go out to play, you can check in by hand and provide tea and snacks when you pass by the lobby. It is very considerate. When you get to the room, you will help take the luggage all the way to the room and briefly introduce the facilities. The service is very thoughtful. The hotel's characteristic customized breakfast box is indeed a highlight and can be delivered to the room, including tea room snacks. If you don't have time to go to the tea room, it can also be delivered to the room. Drinking water will be replenished every day. When I said it was not enough, I even sent a whole box directly. Welcome fruit and good night yogurt are always available every day. One day, the cleaning was not done well, and a large bag of garbage was not collected. I called to make a complaint, and the hotel immediately resolved it and apologized. We stayed for five nights in total (actually, we booked two different room types for five nights, but the hotel upgraded us for free so that we didn't have to change rooms and continued to stay in the original room, which was convenient and discounted for us. Thank you). Only one day was not cleaned properly, and the rest of the time, the cleaning was very good, and the remedial measures were sufficient. Occasional mistakes are understandable. The hotel restaurant products and services are definitely worth a try. I also like the specialties sent 😍 If I go again, I will definitely stay next time.
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