Heyue Hotel

Heyue is our best choice for entertaining friends and customers near Longao. The environment is elegant and the facilities are complete. Most importantly, the room is also very clean and warm.

Hygiene: There were bedbugs in the room in winter, and water stains on the table Service: The front desk lady was indifferent. Because I booked from Ctrip, I was told that they didn't have any reminders and couldn't see it from the online booking. From this, it can be seen that she didn't reserve the room specifically, and she noted the sunny side room when booking, and finally gave me a shady side room. When I asked to change the room, I got the reply that the king-size bed room was only available on the shady side. It's funny that this is not my first time staying here. Food: Breakfast was perfunctory all the way, 48 yuan｜Not worth it Price: 468 yuan｜Business King Room for the night is far behind other economy hotels of the same type and standard in terms of configuration, hygiene, service and price. The experience is too bad

Booked for a concert, the room was nice, clean and tidy. Although I know I may not go there again, I still want to make a small suggestion, that toothbrush is really too hard. I have never used such a hard toothbrush 😅

Very stylish, neat and clean! The room is very clean. The facilities are well maintained, and tea bags and coffee can be used for snacks. The service is OK, not too hot or cold.

The internet is too bad. The breakfast is also average. The front desk service is a bit poor. They didn't give me an envelope when they printed out the accommodation list. I had to ask for it myself and install it myself.

Every time before, it was relatively pleasant. This time I went back to Jinan because I had to have a tooth extracted, so I had to stay here all the time. First of all, let me talk about my stay experience. There was a big smell as soon as I entered the room. And I found that the hotel was really reluctant to use paper. The napkins on the table had to be pulled out hard before they could be taken out. The room assigned to me was at the top. At 7:00 in the morning, someone started knocking on the door and asked me if I had checked out? Can I come in to clean? My room was extended to 2:00 in the afternoon, and then I would extend my stay. So I don’t understand the meaning of knocking on the door at 7:00. From very early in the morning, there was a constant sound of carts being pushed at the door, and the sound of people talking was particularly noisy. The next day, due to geographical reasons, I had to continue to stay here. I went out for lunch at noon, so I was not in the room. When I returned to the room at night, I found that there was no sign of cleaning in the room, and no replacement of bath towels for me. The hotel did this more than once. If you respect my privacy, I didn’t hang a sign for you to clean the room, so why did you enter my room? Did you enter my room with my consent? I thank you for the fruit plate you sent me, but why didn't you clean the place while you were there? Even if you didn't clean the place, at least change my bath towels and towels, right? I continued to stay here on the third day. I didn't think it was a big deal and I could tolerate it. On this day, I booked a king-size bed room, but there was a girl at the front desk. I don't know why she continued to give me a twin-bed room. Aren't twin-bed rooms different from king-size beds? (Only twin-bed rooms were available when I came on the first day, but I forgot to change them the next day.) She directly extended me to a twin-bed room and I went down to change rooms before 2:00 that day, but she automatically defaulted to helping me continue to stay in a twin-bed room? This is the direct result of the front desk being unable to check my order record when I went down. During the period, I told the front desk that I hoped to find a relatively quiet room for me. I said it was too noisy during this period. A boy with a heavy accent from my hometown smiled and said that the seventh floor was not noisy, so you should go to the seventh floor. Then a girl said that the seventh floor was noisier, right? Then the boy covered his mouth and laughed. Of course, I was booked on the 12th floor. After entering the room this time, I didn't find anything unusual and felt it was good. There was no strong smell in the room. On the second day of staying in the king-size bed room, I hung up the cleaning sign. When I returned to the room, I found a plastic bottle on the sink with yellow unknown liquid in it. Maybe I forgot to take it away after cleaning.