Blue Horizon Hotel (Jinan Shizhong)

My colleagues and I attended the bidding and checked into the Blue Ocean Hotel on Yingxiongshan Road. It has a superior location, convenient transportation and rich breakfast. The next morning, we placed an extension order and went to the front desk to complete the formalities. However, when it was time to check out, the front desk called to inform us that the order on the website was cancelled. Because I was busy preparing the bidding materials and I had already paid the fee, the front desk didn't understand the situation and called to ask. So I hung up the phone angrily and went to the front desk and said a lot of unpleasant things, but Chen Liming, who was in charge of the reception, kept saying sorry and explained to me carefully. After calming down, I asked my colleagues and found out that we made a mistake and misunderstood them. I am very grateful to Chen Liming, this guy, who kept a smile and apologized to us. He helped us analyze the problem from our perspective, quickly found out the cause of the problem, and actively solved it. Thank you for his sincerity and giving us "courtesy" and "reason". The Blue Ocean people are really great and will continue to support us.

I came to the hotel to attend a meeting. In the morning, I found that the buttons of my clothes had fallen off. I looked for a place in the hotel where I could sew clothes and borrow needles and thread. As a result, I went to the staff locker room and met Zhu Tiantong, a front desk employee. He enthusiastically led me to the front desk, helped me sew and found a hanging iron to help me iron. His skills were great! Thank you very much. The service of Blue Sea is really great. Think about what the guests think and be anxious about what the guests are anxious about. Decisively refunded the previous hotel and chose to stay. The room is spacious and bright, the breakfast is rich, and the service staff is warm and polite. The experience is particularly good. Blue Sea is our first choice for staying in the hotel in the future!

My parents drove their child back to Beijing. I booked Lanshan Blue Ocean Hotel for him. Because they didn't follow the navigation, they arrived at the Shizhong branch in Jinan. When they checked in at the front desk, they couldn't find the order. Hu Haixia, who was in charge of reception, patiently checked and called me. I realized that I had gone to the wrong place. Later, I booked a room in the hotel under her recommendation. Her voice was very gentle and pleasant, and the service was very good. It was almost 10 o'clock in the evening when I checked in. My parents and children hadn't eaten yet. They were from other places, so she actively contacted the kitchen to make two bowls of wontons. There were also children's toys and reading glasses provided. My parents praised her sweet smile and high-quality service and were very satisfied. How lucky I am to experience the family-oriented service of Blue Ocean, which treats guests as family members. I will only choose Blue Ocean when I go out in the future.

The breakfast plates were not washed at all, it was disgusting, there was not a single clean plate, there was nothing but oil and dirt, I just took two photos, there are even dirtier ones

I chose the Blue Sea Hotel on Yingxiongshan Road for a business trip. It has a superior location, convenient parking and developed transportation. The environment is also very good, the stay is very comfortable, the service is great, and I am particularly satisfied. On the day of check-in, I chose a restaurant near the hotel for dinner, and accidentally left my phone in that restaurant. At nearly 11 o'clock in the evening, I went to the front desk for help. I only remembered the name of the hotel and forgot the name of the private room. Hu Haixia, who learned the news, searched the hotel's phone number on the Internet and actively helped me contact it. Later, I finally found the phone. Because it was late, I drank some wine and didn't know how to go, so she accompanied me to get the phone back. It was cold in Jinan late at night, but her service was like a spring breeze and warmed people's hearts. If I come to Jinan again, I will definitely continue to choose here.

The hotel has a superior location, developed transportation, convenient parking and excellent service. I was a little drunk when I went out for social events and was staggering. Li Jialong, who was on duty, ran over quickly and not only sent me back to the room, but also provided me with honey water and washed my vomited pants. I was deeply moved to see the clean and tidy pants the next day. His concern was like finding a close friend in this strange city. Li Jialong's service was very professional. He always had a smile on his face, which made me feel very kind. I sincerely thank Li Jialong for the service he provided me, and I hope the hotel can give him more praise and rewards. The hotel left a deep impression on me. I will stay here again when I come to Ji'nan again.