Guest User
April 25, 2025
Ctrip searched for Jinan five-star hotels and the first one that came out was a new hotel that had just opened for less than a year or two. I chose it and booked an executive room to feel what kind of treatment it would be.
Environment: There was construction going on right opposite the hotel, so the environment actually had to be reduced, but the room could not see that direction so it didn't matter.
Sanitation: Clean and tidy.
Facilities: Complete.
Service: Fast but careless. The front desk checked me in at 1809, but the room card said 1807, so I went to 1807, rang the doorbell and swiped the card, but the door could not be opened. At this time, I heard someone say "wait a minute" from inside. I thought the room was still being cleaned and didn't care. After waiting for two minutes, the door opened! I opened it halfway and saw a middle-aged man wearing a white sleeveless vest on his upper body. He asked me what I was doing with an impatient look on his face? Speechless. He immediately closed the door without saying a word. I went downstairs immediately. I asked the front desk what was going on. The front desk checked and said sorry that they wrote the wrong room number! Then I took the new room card and went to 1809. So far, the hotel has not compensated me. Maybe this is an insignificant matter in their hotel's eyes? But as an i person, I feel speechless, so I deduct one for the service✨, is that okay?
Enjoy MINIBAR: This is very good. There are even more snacks in the pictures than shown on their app.
Executive floor exclusive benefits: I advise everyone not to book the executive floor, because the executive afternoon tea is as shown in the picture. The coffee is delicious and the snacks are okay, but the egg tart is obviously left over from breakfast (the outer circle of the crispy egg tart is hardened) and the meat floss bread is dry and hard to bite. 🥲 It is understandable that the afternoon tea is limited, but it is another feeling if it is not delicious. So I deduct another one. I didn’t eat the executive dinner. I felt that it might be left over to fool people, so I didn’t want to go. (The service lady at the bar was very enthusiastic and thanked me very much)
Breakfast: It’s great. I recommend buying an ordinary room to eat breakfast. There are many types. The egg tarts for breakfast are normal and delicious crispy egg tarts.
Original TextTranslation provided by Google