Guest User
October 8, 2024
A newly opened hotel this year, I chose this hotel for the Mid-Autumn Festival staycation.
I was very willing to invest in hardware, and the executive order was upgraded to include Geneva audio, a Dyson hair dryer, Marvis toothpaste, and a full set of Bvlgari spare parts. The lobby bathroom has an automatic toilet, a wide variety of gym equipment, the swimming pool is of high standard and very comfortable to swim in, and the locker room also has a Dyson hair dryer and Schwarzkopf shampoo products.
Let’s focus on the treatment! The executive room I booked is one that few companies in the province can match in terms of kindness. Because the lounge is not open, we have a buffet instead, which includes a lunch buffet and a night buffet, a set of afternoon tea, a free minibar, and a rich welcome gift. After seeing the price of the buffet, I sighed that it was so suitable. The key is freshness. Durian free-to-eat quality is very high!
Of course, there are also shortcomings. The staff training is not in place and the service level is not enough. When I ask the staff and the hotel manager the same question, I often get two different replies. It is obvious that there is no systematic training. The staff is not proactive in serving me. She always answers every question I ask. There were even two times when she didn't answer after I asked. It was an awkward silence... There is still a gap between the store and international brands. In addition, the hygiene details need to be improved, and there were large tea stains in the cup.
Finally, I would like to thank the three managers ada, levi, and elena. Their attitude and remedial measures are all online. If the benefits do not shrink in the future, I will experience it more often.
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