Guest User
September 29, 2023
Very unpleasant living experience. When booking a room for someone else, the front desk could not find the reservation record after the guest arrived. I rushed to show the Ctrip booking interface on my mobile phone to the front desk, and they said it was there. The next morning, I was in a hurry to catch the bus, but the bus couldn't get on B4. The two exits didn't lift the lever to show that I needed to pay. When I asked the front desk, we had already entered the system, and they couldn't tell where to exit. A security guard came down. I don’t know the way. I pointed out a dead end and couldn’t get out. If I asked again, “Oh, it’s my first time coming down here.” Are you deliberately wasting time by giving random directions here? After being stuck in B4 for half an hour, I was in a hurry and couldn't afford to delay, so I paid the fee and left first. The stay was okay, the room had a bit of a smell, which was acceptable, but parking was too much of a delay, so choose carefully when driving.
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