Vienna International Hotel (Jieyang People's Avenue)

Vienna International Hotel (Jieyang People's Avenue) Reviews

Vienna International Hotel (Jieyang People's Avenue)

Building 17, Junheyuan, east of Renmin Avenue, Jieyang, ChinaView Hotel Details
Vienna International Hotel (Jieyang People's Avenue)
Vienna International Hotel (Jieyang People's Avenue)Vienna International Hotel (Jieyang People's Avenue)Vienna International Hotel (Jieyang People's Avenue)
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Vienna International Hotel (Jieyang People's Avenue) Guest Reviews

4.7/5
Outstanding
458 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(458)
Positive reviews(445)
Reviews with photos/video(133)
Large rooms(37)
Friendly front desk staff(28)
Convenient parking(18)
Many amenities(17)
Delicious breakfast(16)
Near shopping area(13)
Perfect for business trips(9)
Convenient for shopping(9)
Negative reviews(13)
Wai Cheung
Deluxe Room (2 beds)
Stayed in Dec 2023
Business travelers
41 review
4.0/5
Very Good
Posted on Dec 22, 2023
Staffs are helpful and Hotel location is quite good . Room is relatively big and bed is so comfortable.
Response from Property: Your comments moistened my heart like sunshine and rain. I love you. I only express my most sincere wishes to you on behalf of the hotel. Come and see it often! Thank you very much for your comments. Give us five stars if you are satisfied next time.
Mohammed AL Sarahin
Deluxe Double Room
Stayed in Oct 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Fantastic
Guest User
Superior Double Room
Stayed in Oct 2022
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 12, 2022
Very good
Moyuankunlun
Deluxe Suite
Stayed in Dec 2023
Business travelers
7 review
1.0/5
Posted on Dec 16, 2023
There is no signal at all in the room, and the wireless network is even worse. I can't receive WeChat messages. I don't even have a filter for making tea. It's my first time to stay with such poor facilities.
Original TextTranslated by Google
Response from Property: We are very sorry to hear that you are not satisfied with the signal, wireless network and tea making facilities in our room. We understand that these aspects are crucial to your stay. We will immediately contact the relevant departments to check and improve these aspects. Thank you for your understanding and patience. If you have any additional questions or need further assistance, please feel free to contact us.
Guest User
Superior Double Room
Stayed in Jul 2023
Other
3 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The hotel room is quite new and the hotel looks very grand. The service attitude is also very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear customer and friend, thank you very much for your support to Vienna International Hotel Jieyang Renmin Avenue. There are many shopping places around. If you are tired from shopping, you can go back to the hotel to take a hot bath and have a good sleep. What a happy thing. The branch will continue to work hard to provide you with a clean and comfortable sleeping environment. I wish you a happy life.
Anonymous User
Superior Double Room
Stayed in Dec 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 19, 2023
I made a reservation for my family and forgot to book it with breakfast. The front desk was very nice and gave us 2 breakfasts. Thank you, so I give it 5 stars.
Original TextTranslated by Google
Response from Property: Dear customer and friend, thank you for your love for Vienna International Hotel Jieyang Renmin Avenue Branch. Your satisfaction is our pursuit. We sincerely hope that every guest can have a happy and comfortable stay! We will continue to work hard to do better, and we hope you can continue to support Xiaowei! wish you a happy life!
Guest User
Superior Double Room
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Very satisfied, my husband and I both like it. 🏆🏆🏆🏆 Facilities: 👌 Health: OK Environment: pretty good Service: Very good, I like the room lady very much
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Response from Property: Thank you very much for choosing our Vienna International Hotel Jieyang Renmin Avenue Branch! One inch of time is worth one inch of gold, three inches of time is worth one xin. Thank you for never giving up. Thank you for everything you meet! Your perfect review is also the greatest pride of our hotel. We will continue to work hard to improve our service/sanitation/safety and provide efficient and fast services to every guest! Looking forward to your next visit! !
Guest User
Superior Double Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 8, 2023
This is the first time I came to Jiedong. The location of the hotel is not bad. It is easy to find and convenient. There is a shopping mall nearby. You can drink Ruixing Coffee mainly. In some places, you can’t drink coffee. There is also a snack street nearby at night. It's also convenient. There are food in the mall, coconut chicken night tea, and entertainment. It's not too boring to stay in a hotel. There is no place to go shopping. This hotel is okay. There is also People's Square, and the hotel service is also good. Hygiene is also good
Original TextTranslated by Google
Response from Property: Dear customer and friend, thank you very much for your support to Vienna International Hotel Jieyang Renmin Avenue. There are many shopping places around. If you are tired from shopping, you can go back to the hotel to take a hot bath and have a good sleep. What a happy thing. The branch will continue to work hard to provide you with a clean and comfortable sleeping environment. I wish you a happy life.
Guest User
Deluxe Double Room
Stayed in Aug 2023
Couples
1 review
2.7/5
Posted on Aug 26, 2023
The male waiter on duty at the front desk on the night of August 23rd wore glasses and had a particularly bad attitude. He was indifferent when talking to him. When I finally used the parking pass, he threw it to me after I swiped it. I wanted to curse at that time, but I thought about it.
Original TextTranslated by Google
Response from Property: .Dear guest: Hello! First of all, I would like to express my sincere apologies. I am very sorry that we did not provide you with a satisfactory service and gave you a bad experience. Please allow me to express my sincere apology to you. Regarding the bad attitude of the waiter you mentioned, we will re-educate the employee and welcome you to come back for re-inspection when you have the opportunity.
Guest User
Business Room (2 beds)
Stayed in Apr 2023
Booked for others
19 review
5.0/5
Outstanding
Posted on Apr 5, 2023
The room is large, fully equipped, and the service is very good.
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Response from Property: Xiaowei finally waited for you and almost missed you. Happiness comes with great difficulty, which makes people cherish it more. Whether it is unforgettable or not is not that important, I just want to experience the taste of your praise in the ordinary.
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2023
Family
8 review
3.5/5
Posted on Jun 3, 2023
Vienna International Hotel is a chain hotel. I have stayed in many places, and Jieyang Renmin Avenue Branch has the largest room area. The room environment is the best. The facilities and services are only at the level of a budget hotel and cannot be compared with a five-star hotel. But I still have to mention that the room I stayed in this time was relatively close to the linen room. The cleaning staff and hotel office staff were making loud noises in the corridors and offices. If there was no one in the place, it would somewhat affect the rest of the guests. .
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Response from Property: Hello dear guests! Thank you for taking the time to write a sincere review of Vienna International Hotel Jieyang Renmin Avenue Branch. I'm really sorry for bringing you a bad stay experience. The hotel facilities here have been gradually updated, and the staff's service awareness will also be strengthened. Thank you for your reminder. We will contact the cleaning staff and hotel office staff in the future. It is forbidden to make loud noises in the corridors and offices, so as not to disturb other residents' rest in the future! Thanks again for your advice, thank you!
Guest User
Superior Double Room
Stayed in Aug 2022
Couples
5 review
1.0/5
Posted on Aug 19, 2022
How can you book a room price of nearly 300 when the sanitary environment is so poor? ?
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Regarding your question, because our hotel has been open for 8 years, our floors are now being renovated, and the equipment, sanitation, and environment are all being renovated and updated. I am really sorry that we have not arranged a new floor check-in experience for you. Your sincere evaluation is a spur to the continuous improvement of the hotel. I hope you will give our hotel another chance. Our floor will definitely have been rectified next time you come to stay. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. , will make you feel our sincerity, and will also let you see that we at the hotel are constantly striving to improve. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Deluxe Suite
Stayed in May 2022
Other
3 review
1.0/5
Posted on May 14, 2022
After staying for one night, I was very sure that the necklace and watch were left in the room. After checking out, I called the first three times and the hotel said to ask, but they did not reply if they had found it. The hotel did not answer the fourth call and used another mobile number. I called and the hotel picked me up immediately and said they couldn't find it. “So dirty”
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Response from Property: Dear little master! We regret that your experience in the hotel was not perfect. Regarding the issues you have reported, we have reported them to the relevant hotel departments and will investigate the situation clearly. I'm really sorry to give you a satisfactory reply.
🔥youjizhilv
Superior Double Room
Stayed in Dec 2021
Business travelers
120 review
1.5/5
Posted on Dec 25, 2021
The appearance is empty, but as soon as I entered the room, there was a strong musty smell that made me feel uncomfortable. I originally thought it would be better if I turned on the air conditioner and windows, but it turned out that the air conditioner had no air conditioning, and it was noisy outside with the windows open. It was really annoying. I was thirsty and wanted to boil water, but the kettle turned moldy when I opened it. I tried to boil the tap water for washing, but when I put it on, the electricity tripped. I couldn't apply for a room change, so the front desk changed it directly, but the room still smelled the same. The smell of feet, the waiter said it was from the carpet, and the carpet in the room next to the window was full of water. I really couldn't bear to stay there for the next night. It was so hot that I couldn't sleep. I turned off the air conditioner and opened the window. It was noisy, but it was still cool. I barely slept for a while and checked out immediately at dawn. I would like to ask a chain hotel to do this, why do you do it? It can’t compare to the 80 yuan accommodation!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Vienna International Hotel (Jieyang Renmin Avenue Branch). We sincerely apologize for bringing you a bad stay experience this time. Regarding the issues you mentioned about the smell of air conditioners, carpets and kettles, due to the recent cooling down, customers reported that they are too cold. Our air conditioner is a central air conditioner, and the air conditioner is activated with natural wind. About carpets: Our store cleans carpets every three months and rotates them. Regarding the kettle problem, the hotel's top management paid great attention and notified the engineering department to strengthen inspection and maintenance and comprehensively strengthen the management system. If you have any questions during your stay, you can press "0" to go to the question and we will solve the problem for you. In addition, the hotel also provides storage services, wake-up calls, etc. The hotel is adjacent to the high-speed rail station. Diagonally opposite is the Tianhong Shopping Mall with many snacks, which is very convenient for traveling or shopping. Thank you again for your feedback and suggestions. I hope you will get your approval next time you stay at our store. Thank you! Xiaowei hopes you can give us a chance. Xiaowei looks forward to your next visit. Thank you again for your support and review, and we look forward to your visit again!
Guest User
Superior Double Room
Stayed in Aug 2022
Business travelers
5 review
2.5/5
Posted on Aug 29, 2022
Poor hygiene, dirty and old towels
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! The sanitary products in our hotel rooms are disinfected for each guest. Based on your feedback, we will strengthen the improvement of the hotel's software and hardware facilities and service quality. Our hotel regularly maintains and updates the room environment and equipment. As well as public area facilities, the hotel rooms are currently being renovated. We hope to provide our guests with a more comfortable and tidy environment. We hope you will have a new experience next time you visit! Looking forward to experiencing it again!