Anonymous User
February 2, 2025
On the way back from travel, we encountered heavy snow! I placed the order because I saw that the hotel was close to the highway and had charging stations, without even looking at the reviews! Arrived at the hotel at 3am, there were no shops nearby so I asked the front desk if they could give me 2 more bottles of water, the front desk replied "no". I asked how many sets of toothbrushes they had, the front desk said 2! We asked for 2 more because there were 2 adults and 2 children, but the front desk also replied "No"! I pay for my place, not beg! After entering the room, I was quite satisfied with the facilities and environment. Thinking that I was already in a mess, I quickly boiled some water, and when I turned on the faucet, yellow water appeared! There were 2 bottles in the room so the kids drank some and went to bed quickly! I charged my car at the charging station in the hotel at around 3 a.m., and when I went back at 9 a.m., I was charged 100. I asked the front desk, but they said it was not their responsibility. This kind of thing is very common! nn asked last night if he could charge it. If you said "fully charged" and moved away, would you be charged for occupying the space and asked to charge S? Apart from the hotel facilities, if the front desk and charging stations are not improved, the hotel's stay will always be worrying.
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