Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan)

Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan) Reviews

Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan)

No.2 Xiongguan West Road, Jiayuguan, ChinaView Hotel Details
Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan)
Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan)Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan)Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan)
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Jiugang Hotel (Jiayuguan Guancheng Fangte Phase 2 Huaboyuan) Guest Reviews

4.7/5
Outstanding
1261 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1261)
Positive reviews(1233)
Reviews with photos/video(151)
Delicious breakfast(170)
Convenient parking(127)
Friendly front desk staff(74)
Perfect for kids(33)
Tasty restaurant(30)
Great location(17)
Has rooms for families(13)
Delicious buffet(10)
Negative reviews(27)
Jamor
Guestroom
Stayed in Apr 2024
Solo travelers
32 review
4.2/5
Very Good
Posted on Apr 5, 2024
The cleanliness of this room was below average compared to other Chinese hotels in similar price range..there were even quite a couple of hair on the ground. The friendliness of the staff was great and I felt welcome. Location is good, just in the heart of the city. Overall decent hotel for a decent price but please clean more properly.
Response from Property: Dear customer, thank you for sharing your stay experience in your busy schedule. We have always believed that the good reputation must come from the evaluation of customers. The hotel has experienced more than ten years of ups and downs and received many friends from all over the world. We have always been looking forward to such a scene: the world is so big, the dream is so prosperous; the farther away from home, the closer to the dream; stop for a moment, this is your warm second home. Thank you for giving the hotel pertinent suggestions. The housekeeping manager has been notified to supervise the subsequent sanitation work. Jiugang Hotel is a state-owned enterprise with a unique geographical location and a large parking lot. It has diversified theme rooms. The hotel has Chinese and Western buffet breakfasts, nutritious and healthy fast food from Monday to Friday at noon, and you can also choose to order meals, so that you can feel the warmth of home without leaving your home!
Guest User
Executive Room - with View (West building)
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on May 2, 2024
The ladies at the front desk are wonderful.
Guest User
Guestroom (2 beds) (Affiliated building)
Stayed in Apr 2024
Solo travelers
9 review
3.7/5
Posted on Apr 24, 2024
Very good.
PHILIP RUSSELL
Warm parent-child room
Stayed in Jul 2021
Family
17 review
3.0/5
Posted on Jul 24, 2021
Pros: 1) Reception staff were very friendly and always willing to help. 2) Water feature outside the hotel is pretty and good fun for young children to run round and play Cons: 1) Air-con didn’t work. Despite being set on 10 degrees, the room never got lower than 24 degrees. 2) We had no hot water for our entire stay. We used an empty room next door to shower. 3) The floor had hairs from previous people staying, we had to ask for the floor to be cleaned again. 4) Breakfast….nothing to drink. And was the same food served at restaurants for dinner. Not great.
Response from Property: Dear customer: Thank you for staying at Jiugang Hotel. I am very sorry that you did not bring a good experience during your stay. The hotel has installed central air conditioning, and the temperature is set during the most comfortable period for the human body; the housekeeping manager has been notified in terms of hygiene to strengthen the inspection of the room; in terms of restaurant dishes, we humbly accept every Valuable advice from one customer, will add drinks at a later stage. Thank you for your high praise for the hotel's front desk service and surrounding environment. I look forward to meeting you next time. Finally, I wish you a happy life and all the best!
Sinianhebei
Guestroom (2 beds) (Affiliated building)
Stayed in May 2024
Family
21 review
2.7/5
Posted on May 5, 2024
I have rarely given a bad review, but I am very dissatisfied with this one: it looks like a four-star hotel, but in reality it is just a false name, with high prices and poor quality, not even worthy of two stars; the room is small, and people often scratch and bump when walking, especially the bathroom and shower room, which are basically unusable for taller and fatter people; the facilities are old and seriously damaged, the faucet in the washbasin is covered with green rust, and you have to use all your strength to open it... There are many other problems omitted...
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Response from Property: Dear customer, hello: First of all, thank you for choosing Jiugang Hotel in your busy schedule. After carefully reading the check-in experience you shared, all the hotel staff deeply apologize. It is our responsibility that we did not leave a good impression on your journey. You reported the situation of the washbasin faucet, which has been reported to the housekeeping manager, and the rectification will be followed up in time later. Jiugang Hotel has a unique geographical location and a large parking lot. As a state-owned enterprise, it is committed to creating a safe and secure accommodation environment and high-quality and considerate services for guests. The hotel has set up more than a dozen room types with different styles and different areas for customers with different needs to choose. The South Building is located next to the main building of the hotel. It is an economical express hotel. Although the room area is small, it has everything; the room photos without filters and detailed page introductions are enough to explain. The hotel has always believed that the high-quality reputation comes from the evaluation of customers. We hope that you will leave a bad impression during your stay. You can call the hotel's 24-hour hotline 1000 or 4000 at any time so that we can better serve you. I hope you will not ignore us because of this, and look forward to meeting you next time!
Xiaohouhou
Guestroom (2 beds) (Affiliated building)
Stayed in Apr 2024
Couples
109 review
5.0/5
Outstanding
Posted on May 2, 2024
The price I booked was so cost-effective that I couldn't believe it. There's nothing else to say, unless you stay in a five-star hotel, this is the only choice for poor people like me when we go to Jiayuguan. . . .
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Response from Property: Dear customer, thank you for staying at Jiugang Hotel. You are the first customer to give the hotel a five-point praise in May. It is an honor to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Service is not divided by rich or poor. Satisfaction is just the starting point. Your satisfaction is our pursuit! Please allow me to recommend again: Jiugang Hotel is affiliated to Ziyu Hotel Management Co., Ltd. under Jiugang Group. It has a superior environment, a unique geographical location, a pleasant environment, and a natural oxygen bar. "Only peony is the true national color, and the capital is moved when the flowers bloom." In this beautiful May, the peony in the hotel courtyard is in full bloom, just as the poem says, with its national beauty and fragrance, it has amazed the whole spring. They bloom in competition, graceful and elegant, and not only elegant and gentle. We will wait for you to check in at Jiugang Hotel!
Guest User
Business Standard Room (West building)
Stayed in Apr 2024
Couples
27 review
5.0/5
Outstanding
Posted on Apr 12, 2024
I stay here every time I go back to Xinjiang or leave Xinjiang! The service is very good, the hygiene is very good, and the parking lot is super large! There are also many delicious foods around!
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Response from Property: Dear customer, we are glad to have spent a wonderful journey with you at Jiugang Hotel. You are the fifth customer who gave the hotel a 5-point praise in April. We are delighted to receive your affirmation on the hotel service, hygiene and parking lot. High-quality service is like a mirror, reflecting the dedication of the hotel staff. We treat guests with sincerity and start from the heart. We hope that the warm and caring attitude towards guests can create a unique stay experience for you. In the future, we will make persistent efforts to continuously improve the service quality. Thank you again for your choice and trust! I wish you a happy life and smooth work!
Guest User
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The service was very considerate. When I needed a humidifier, the service staff provided it in a timely manner. The room was very large and clean. The location was good. It took about 15 minutes to walk to the local night market, where there were many delicious barbecues.
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Response from Property: Dear customer, hello: I am surprised and moved to see your evaluation. You are the third customer who gave the hotel a 5-point praise in April. Thank you for your support and recognition of our hotel in all aspects. Every need of the guests is the direction we sincerely strive for. We will continue to serve with love. The service concept of doing things with heart, constantly moving forward, everything we do is only to bring a different holiday experience to every guest who is away from home. Seeing your satisfaction and affirmation, all the staff of the hotel are very pleased and moved. It seems that love is mutual. Your love for us is between the lines, and we have also experienced it with our heart. We will continue to work hard and be ready to wait for you to come back at any time. We will definitely create more service miracles, so that you who pursue excellence will have the comfort and convenience of home even on the journey. Satisfaction is just the starting point, not the end. We will use our heart, sincerity, heart, and love to look forward to your next beautiful encounter with you. Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The vicissitudes of life, the warmth in memory, is eternal, and Jiugang Hotel looks forward to your next visit!
Guest User
Deluxe Room - with View (West building)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
A very satisfying stay. The room has a terrace, which the children like very much. The service attitude is warm and thoughtful, and a breakfast voucher for the child is given. The buffet breakfast has a rich variety, and the food in the Chinese restaurant on the first floor tastes great.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Jiugang Hotel. You are the first customer to give the hotel a 5-point praise in April. It is a great honor to read your detailed experience. We have always believed that the high-quality reputation comes from the support of customers. All the joy comes from your satisfaction. It is enough for me if you leave with a smile. Just wait for the flowers to bloom, embrace with love, and miss you across a city. I look forward to your return again! Jiugang Hotel is located in the center of Jiayuguan City. It has an extremely advantageous geographical location. It is only 4.5 kilometers away from the Guancheng Scenic Area, and only a few minutes from the Fuqiang Market, a snack street. It is 10 minutes away from the largest amusement park in the northwest, Fantawild Silk Road Myth, and 5 minutes away from the Forest Park. The hotel provides a daily Chinese and Western buffet breakfast, nutritious and healthy buffet fast food from Monday to Friday, and you can choose to order food in the lobby on the first floor, so that you can feel the warmth of home without leaving your home!
Guest User
Guestroom (2 beds) (Affiliated building)
Stayed in Apr 2024
Business travelers
15 review
4.7/5
Amazing
Posted on Apr 3, 2024
I stayed in the hotel on a business trip, and it was generally okay. When I was tired from the journey, the first choice was the hotel🏨 After squeezing through the crowds, I finally found a place to stay, which is your home! 📣📣📣The hotel has a "price" on weekends. Today, 5 special price rooms are launched, starting from 138 yuan, and the early morning room starts from 118 yuan. New and old customers come and grab it, first come first served🚀 ****************
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Response from Property: Dear customer, thank you for choosing and trusting Jiugang Hotel. We are honored to receive your high-quality recommendation. Although the hotel has been open for a long time, we have been carefully maintaining the equipment to maintain the quality of the hotel and are committed to creating a better stay experience for customers. The hotel's breakfast buffet not only provides a wide variety of Chinese and Western cuisine, but also authentic local specialties. We offer nutritious fast food every Monday to Friday. Thank you for your thoughtful review and we look forward to your stay again. Finally, I wish you a pleasant journey!
Qiangxiaomengjun
Guestroom (2 beds) (Affiliated building)
Stayed in Feb 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The room was clean, the front desk staff and room service staff were very good! But the only downside is that they don't have collective heating, but each room has central air conditioning, which is a bit unusual!
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Response from Property: Dear customers, it is our honor to provide you with the best service. Your praise makes us full of blood again. Because of our professionalism, we take on your choice and peace of mind. Jiugang Hotel has a unique geographical location and a large parking lot. As a state-owned enterprise, it is committed to creating a safe and secure accommodation environment and high-quality and considerate services for guests. The cotton fabrics that have been professionally washed and disinfected make you feel at ease and comfortable. The high-quality mattresses bring you a whole night of comfortable sleep. High-quality service has always been our goal. I believe that your choice of Jiugang Hotel must be worth the money! Looking forward to your visit again!
li-qiao
Guestroom (2 beds) (Affiliated building)
Stayed in Dec 2023
Other
48 review
5.0/5
Outstanding
Posted on Dec 5, 2023
The location is good, the parking lot is safe and large, it's quite awesome, the room is clean and tidy, the bed and pillow are comfortable, the bath water really has to be given full marks, there are many breakfast varieties, and the front desk staff are friendly and enthusiastic. I recommend this store
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Jiugang Hotel. Thank you for your support and recognition of Jiugang Hotel. Your encouragement is of great significance to the hotel. It is enough to prove and affirm our efforts and get your recognition! Seeing your comments, my heart is full of gratitude, like a hundred flowers blooming, colorful and beautiful, adding beautiful elements to your trip, leaving warm memories makes us feel honored, your praise is our precious harvest, the hotel has been trying to think about what you think, and can bring you a comfortable feeling in all aspects. Life is actually very simple, that is, to give yourself a smile and give warmth to the people around you. Meeting you here, whether it is sunny or full of stars, don’t forget that we are blessing you every day. We look forward to your visit again and wish you a pleasant journey!
Guest User
Guestroom (2 beds) (Affiliated building)
Stayed in Oct 2023
Other
24 review
5.0/5
Outstanding
Posted on Oct 22, 2023
We departed from Jiugang Hotel for a three-day self-driving trip to Ejina. On the afternoon of the 19th, we returned to the Jiugang Hotel to check in. On the 20th, we took a China Eastern Airlines flight and stopped at Lanzhou Zhongchuan Airport and arrived at Kunming Changshui International Airport. We completed our trip from Beitun City, Xinjiang to Keketuo Self-driving tour from Yining City to Nalati, Gansu Jiayuguan to Ejina Banner of Alxa League in Inner Mongolia. The experience of staying at Jiugang Hotel was very good and I was very satisfied. It will be my first choice to stay at Jiugang Hotel when I come to Jiayuguan in the future.
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6/12
Response from Property: Dear guest: It is our hotel staff's honor to meet you in the beautiful month of June. We have thought about the concept of home, and probably the most obvious one is warm and comfortable. Thank you for your praise of the hotel. It is our duty to serve you. The hotel has always been committed to providing every guest with a home-like experience. We are very excited to receive your five-point praise! We are willing to accept the test of every guest. With your support, the hotel will continue to grow and move forward. We not only serve high-end business guests like you, but also serve the majority of tourists. We look forward to bringing your friends with you next time you come to Jiayuguan for a different surprise!
vaga2003
Guestroom (2 beds) (Affiliated building)
Stayed in Oct 2023
Solo travelers
28 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The self-operated hotel under Jiugang Group has witnessed the glory of the past. The hotel has a beautiful environment and convenient transportation. The breakfast is very unique, the breakfast room is huge, and the hotel's exterior shape is highly recognizable.
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6/10
Response from Property: Dear customer, thank you for choosing to stay at Jiugang Hotel. Thank you for your support and recognition of Jiugang Hotel. Your encouragement is of great significance to the hotel. It is enough to prove and affirm our efforts and get your recognition! Seeing your comments, my heart is full of gratitude, like a hundred flowers blooming, colorful and beautiful, adding beautiful elements to your trip, leaving warm memories makes us feel honored, your praise is our precious harvest, the hotel has been trying to think about what you think, and can bring you a comfortable feeling in all aspects. Life is actually very simple, that is, to give yourself a smile and give warmth to the people around you. Meeting you here, whether it is sunny or full of stars, don’t forget that we are blessing you every day. We look forward to your visit again and wish you a pleasant journey!
Yingxiongshaonian90hou
Business Standard Room (West building)
Stayed in Apr 2024
Business travelers
100 review
4.0/5
Very Good
Posted on May 7, 2024
Facilities: relatively old Hygiene: relatively hygienic Environment: relatively comfortable Service: relatively warm❤ The location is excellent, the transportation is relatively convenient, the surrounding food is not convenient, and it is relatively close to the market. Overall, it is OK! The breakfast is expensive
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Response from Property: Dear customer, thank you for staying at Jiugang Hotel. We are very excited to see that you have a satisfactory stay experience! It is a pity that we did not get your five-point praise. I believe this will be our motivation to move forward. I hope to satisfy you now and in the future and make you feel warm. The hotel has always strived to make guests feel "at home". Finally, we want to say: It is a pity that good times are always so short. We look forward to a better meeting with you next time. May we give you a different experience every time!