Anonymous User
February 20, 2025
The hotel service is quite good. There is a receptionist to guide you at the door. The front desk staff is very patient and meticulous. After checking in, I found that the room I booked was too cold. I was shivering in the bed and it was cold. The quilt was just like a refrigerator. After communicating with the front desk and the housekeeping department, someone was sent to deal with it immediately. Although the room type was downgraded, it was not cold at least. In this process, I can clearly feel that the hotel is working hard to deal with it. The service attitude is very good and deserves praise. But I still hope that the hotel can solve the problem that the room is too big to heat. As a customer, it is not the customer's problem that the room is too cold because of the large room. The hotel can put a heater to increase the heating to solve the problem of the cold room. In general, I am still very satisfied. I like the hotel management. All the staff serve with a smile and greet. Because the quality of the employees is professionally trained, they have the ability to solve problems.
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