Guest User
April 6, 2024
How can I put it this time? The experience this time was very poor. Maybe it was because I read the previous good reviews and thought this was the ceiling of Xitang B&B. My expectations were too high.
1. When we arrived, the hotel front desk sent employees to guide us to park the car. However, after parking, they did not take any initiative to help us with our luggage. They were only responsible for guiding us to their front desk.
2. The first impression when entering the room is that it is not tidy enough. The room priced at 1,900 per night gives people the feeling that there is dust everywhere. The important point here is that there were obvious yellow urine stains on the toilet seat. I was in a hurry to use the toilet and go out for fun, so I had to deal with it myself.
3. When I came back to take a shower at night, the floor drain in the shower room had not been cleaned for at least several days, causing a large area of water accumulation. The depth of the sewage exceeded the feet. It was very disgusting. In this case, I had to endure it and deal with it myself. I couldn't. In the middle of taking a shower, wait for the hotel to send someone to open the sewer.
4. The sheets have obvious holes.
5. The most disappointing thing is the hotel's handling attitude. They proposed a partial refund as compensation, but the premise was that I had to lie to Ctrip to cancel the order and pay part of the room fee at the front desk. It seems that this is often done for fear of negative reviews. . Are you that guilty, or are you just getting good reviews? As a Ctrip Black Diamond user who travels for business all year round, I have stayed in hotels of various types and grades. The price of staying here at 1900 is definitely the worst hotel I have ever booked on Ctrip. . I hope that the Ctrip platform can be more strictly regulated, and the good reviews of this kind of hotel need to be strictly reviewed.
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