Chengdu Expo Waterfall Hotel-MGallery Collection

This time, my wife and I came to the World Horticultural Exposition Park to play. We chose to stay at the World Horticultural Exposition Waterfall MGallery Hotel in the park. We were very satisfied with the hotel's facilities, environment, hygiene and service. In particular, the front desk waiter Xiao Li (Anna) was very enthusiastic, attentive, and answered all questions. She took the initiative to introduce us to the tour route of the park. We stayed for one night and played for two days. It felt very good and we liked this hotel very much. The World Horticultural Exposition was only opened last year, and it is not perfect yet. When the park is in full bloom, we will come back to play.

I took my mother out for a trip for more than ten days. The three-day and two-night stay at the MGallery Hotel in Expo Waterfall was the most outstanding and memorable part of the trip because of its unique design and high-quality service. The hotel's guest room design combines natural style with luxurious art. Each room is equipped with a private balcony with a wide view and charming scenery. It is the best choice for vacation to be in a daze on the balcony, sunbathe, drink tea, and walk around the Expo. What is commendable is the service experience. It is not the mission-style cold service of other five-star hotels, but it is warm and enthusiastic, and treats us like home. Especially the duty manager Hensen, when he learned that I was with the elderly and it was inconvenient to eat, he offered to drive a private car to take us out to eat. During the stay, he immediately solved the problems encountered, and every time he could come up with several solutions for me to choose. He responded very quickly and had a strong professional quality. He is the best professional I have ever met, no one! There are other employees such as the restaurant manager Xiao Tan, who is friendly and enthusiastic, and speaks softly. He talks and gets along with a strange guest like a family, and feels at home! Aimee, the front desk supervisor, upgraded our room type when we checked in. She was very patient and enthusiastic. After a few days, I was relaxed and in a good mood. Rich dining experience: The hotel's rice hot pot ingredients are very fresh and taste great. My mother was very happy. High cost performance: Although the hotel is a high-end luxury brand, it has a high cost performance, the price is relatively reasonable, and the service is not discounted. It is a luxury hotel choice that is very suitable for vacation and family travel. The disadvantages are that the surrounding catering facilities need to be improved, the initial details of the hotel need to be polished, the hotel is not easy to get a taxi, and the government's planned route is not good. Looking forward to a more perfect vacation next time!

The room was clean and tidy! The view was wide and the breakfast was rich. In particular, the manager Hensen's service was patient and meticulous. He upgraded our room and told us where to eat and play nearby! Next time I have the opportunity to bring my parents to experience their hot springs