The newly opened hotel generally feels that the interior and exterior design is acceptable, but the room still has a strange decoration smell, and the sound insulation is very poor. You can hear people banging on the wall, watching TV, and talking in the next room. The service level of the front desk clerk cannot be complimented. We checked in on the 28th and stayed for two consecutive days. After taking a shower around 10 o'clock that night, we found that there was no clothes drying rack in the room. We called the front desk to ask, and a male waiter stiffly replied: No! I asked again if there was a razor, and the answer was: no! Immediately left speechless. The next day we had a garden party during the day and didn't return to the hotel until after 4pm. When we entered the room, we found that no one had come to clean it all day long. Towels, bath towels and all low-consumption supplies had not been replaced or replenished. I immediately called the front desk. I asked why I hadn’t done any hygiene for the whole day, and there wasn’t even an embarrassing apology or a polite word. Fortunately, after a while, the supervisor of the housekeeping depar**ent may have brought the cleaning attendant to the room to clean the room and replace the towels and bath towels with low-consumption supplies. His attitude was pretty good, he kept saying sorry and sorry! We asked: Why doesn’t your hotel even have clothes drying racks and razors? As a result, the room supervisor said: Yes, and immediately went to get the room. In order to welcome the new opening of the World Garden Expo, the hotel only serves breakfast, with few varieties and very simple. You cannot order food at the restaurant at noon and evening. You can only go to a place more than ten minutes away from the hotel to find food. The internal management of the newly opened hotel How can anyone give such a disrespectful response to the service level? !
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