Guest User
May 29, 2024
The first room I was assigned had lots of mosquitoes so I they gave me a new room. The second room smelled like smoke/sour even though I selected the “non-smoking” option when booking. The room was dirty and I found a mosquito crushed on the pillow. The “breakfast” was in the lobby as looked like it could be several days old. The garden view that was written on Trip was a white wall facing a dark patio in the middle of the hotel.
Trip said the hotel opened in 2023 and the pictures it looked new, clean and nice. This was evidently not even close to the truth.
Only positive thing was that they offered free airport drop off service; however, the staff was not by the desk when I wanted to check out and I was really unsure if someone would come drive me to the airport. Someone eventually came to pick a group of me and other guests up, but honestly I should’ve gotten a taxi. Would not stay here again.