Jianshui Heyuan Hotel

The housekeeper service was good. He greeted us at the door and upgraded us to a suite for free. The courtyard was quiet. The quality of the breakfast was not very good, but the rice noodles and rolled noodles that you must eat when you come to Yunnan were delicious. There is also a pond in the Jiangnan courtyard. The koi fish in it are very lively. The lively water and fat fish show that it is a Feng Shui treasure land. Everyone said that they would stay here again next time they come.

It should be said that the decoration of the hotel took a lot of effort, but there are still many flaws in management: 1. The flow of guests of the hotel rooms and the restaurant for external operation are mixed together. The guests who eat can go upstairs directly to the guest rooms as soon as they turn around, which poses a safety hazard. 2. When eating breakfast, you need to pass the restaurant downstairs. I saw that the waiter was still sorting out the leftovers of the guests last night, which made me feel bad. 3. After the air conditioner was turned on for one night, there was a smell of sewer in the room in the morning. Later, the hotel used a deodorant in the bathroom floor drain to improve it, but as a high-end boutique hotel, such a situation should not occur. 4. The hotel is very close to the residence, and I was woken up by the sound of the blower in the morning. I hope the hotel can improve its management level.

A very satisfactory hotel. If Jianshui didn't stay in this hotel, it would be a lot less attractive. The front desk helped us upgrade to a small suite for free. It was very large and classical, and it was very comfortable to stay in. The hotel is an antique building with a courtyard design. Sitting next to the landscape pool, enjoying the breeze and drinking coffee, it was very comfortable to spend the hottest noon. The hotel's dining is also one of the best in Jianshui, and it is recommended. If I have to find fault, the water volume on the top of the shower is relatively small, which can be improved.

The hotel housekeeper service is very good. They communicated with guests fully before check-in and provided detailed route maps, which made parking convenient. The hotel is in a good location, 1.4 kilometers away from the ancient city and very close to the lively Zitao Street, making it easy to get in and out. The hotel takes "home" as its service concept, and the staff are enthusiastic and responsive. It is a pleasure to enjoy afternoon tea in a traditional house. The breakfast is rich in variety.

The hotel is very distinctive, ancient and well-designed, and the food service is excellent. The hotel also has its own stage, and there are intangible cultural performances during festivals. The only drawback is the air conditioning. I booked two rooms during the Spring Festival, and the temperature suddenly dropped. The air conditioning in both rooms had problems at first. One room was fixed, but the other room was fixed and the heating was poor. It was cold all night. Maybe Yunnan rarely needs heating air conditioning, and it is not often encountered. I remind the hotel to adjust the air conditioning in each room in advance before the temperature drops next time. The hotel is still highly recommended!