Anonymous User
April 7, 2024
It is the best hotel in Jianli, but the service level is really worrying. The takeaway is not delivered to the floor, there is no robot and no concierge service. The decoration outside is magnificent, but the room is ordinary, and there is no smart device.
Service: The training of service staff needs to be improved. When the bed sheet was found to have stains, the front desk asked the aunt to come up and see. The aunt spoke fluent Jianli dialect, but she insisted that it was clean, and then rearranged the bed sheet and it was over. I don’t know which unlucky person will stay next time. The attitude of the front desk staff is OK, and they helped to change the room in time.
Hygiene: There are white stains on the bed sheet, and the aunt insisted that it was the mark of the iron.
Original TextTranslation provided by Google