Jiangshan Haiwaihai Crown Hotel

The room was spacious and the service was enthusiastic. It was fully booked during the National Day. There was no queue for breakfast or food was not replenished in time. The service manpower was sufficient. There was also a pretty girl at the elevator entrance to help press the elevator. It was obvious that the management was fully prepared. The room may feel a little dusty because of the carpet, but it does not affect the good impression of the hotel itself.

The surrounding environment is beautiful, travel is convenient, the staff are friendly and considerate, and the room is very clean.

The newly built hotel in the town is quite good. The facilities and equipment are very new. The waiters are very enthusiastic and take the initiative to say hello. It makes you feel at home. The breakfast is very rich and I am very satisfied with the meal.

The hotel facilities are complete and clean. I had an exquisite afternoon tea as soon as I checked in. Thank you for the fruit platter provided by the room. After dinner, I went for a walk along the riverside, which was very pleasant in the autumn breeze. What impressed me most was the warm attitude and friendly attitude of the hotel staff. Smiles, for the hard work behind these smiles, I will definitely choose here again next time.

1. The cleanliness of the room could be more meticulous. There are nails from the previous tenant on the floor. It was discovered when the child hit his feet while jumping! 2. Some waiters are not skilled in their work, and their service awareness and level need to be improved. When booking a room, they ordered afternoon desserts. The desserts were all on the dessert shelf. They did not come alone to deliver single plates. Small cakes can only be eaten with hands. [cover face] [cover face] (In addition, the lights at the corresponding seats on the first floor for afternoon tea are too dark, so I asked the waiter on duty if the lights could be brightened. This is how the feedback was set!) 3. Swimming pool (the experience is not good): The water temperature of the large swimming pool is too low. It should not feel like 28 degrees. Both adults and children feel too cold when swimming. There was no safety officer in formal attire on duty during the whole trip (the contrast with other five-star hotels with swimming pools is too obvious). There was a male staff member in casual clothes who should be responsible for the management of the swimming pool at night. He was lying on a lounge chair by the pool in the back and scrolling through his mobile phone. ; In addition, the hygiene inside the changing room was so bad. When I entered, three or two bath towels were thrown on the ground without anyone collecting them. The hygiene inside was also very bad. The shower room did not even come with shampoo or shower gel. If there are other questions, I won’t list them all! 4 After checking out, I had to go to the first floor to leave. I went to the toilet on the first floor. There was no toilet paper in the five toilets. The toilet seat was broken and the smell of smoke was very strong... [Embarrassing] [Embarrassing] 5 At noon, I went out of the room to pick up things from the car in the basement. After taking out the room card and swiping the room card, I was locked and could not enter the room (at that time, my wife was luckily packing her things and getting ready to leave). I looked at the time and it was 10 noon. Around 1:30, check out at 12 o'clock according to the regulations. This experience is the worst [cracked] [cracked] However, it is still worthy of praise. Before checking in, I communicated my needs in advance and helped prepare the children's toiletries and slippers in advance. When checking in, the greeter took the initiative to help with the luggage and cooperated to deliver it to the room!

Before checking in, we contacted the hotel to proactively ask if there were children staying, and provided children with washing utensils. And proactively push the hotel address and guide parking. During the stay, the service was warm and the environment was clean. I believe that if I visit Jiangshan next time, I will definitely choose this hotel.