Jiangmen ParkLane Hotel (Xiangshan Park Xinqiao Branch) Guest Reviews
4.7/5
Outstanding
1231 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1231)
Positive reviews(1211)
Reviews with photos/video(49)
Classy environment(113)
Convenient parking(71)
Quiet & comfortable(44)
Friendly front desk staff(37)
Easy to get around(34)
Perfect for business trips(19)
Well decorated(6)
Stayed multiple times(6)
Negative reviews(20)
Guest User
Queen Room
Stayed in Jul 2023
Other
8 review
2.0/5
Posted on Jul 31, 2023
The room was very noisy, the noise from the street side was loud, and the room type was upgraded. Super invincible and speechless, the room next to the elevator is really disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Some rooms in our hotel are not close to the road. If you have any comments, you can communicate with the front desk and we will help you solve the problem! If there are any problems with the environmental sanitation equipment, we will solve them for you as soon as possible. If you have any comments on our services, please put them forward and we will work hard to correct them. If you come here next time and hope to book this hotel again, please give us A chance to apologize. Looking forward to visiting again!
Linge608
Privilege Queen Room
Stayed in Jul 2023
Business travelers
65 review
1.0/5
Posted on Jul 14, 2023
The room is small, the location is poor, and the store is exaggerating. In Jiangmen, a tier 2-3 city, a house priced at RMB 200 is less than 20 square meters, which is extremely low value for money. I suggest you not to take advantage of it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Our hotel does not exaggerate the publicity. All the photos on the website were taken in the room. If you think the price is unreasonable, you don’t have to buy it. If you have any comments, you can communicate with the front desk and we will help you solve the problem. ! If you have any comments about our service, please put it forward and we will work hard to correct it. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Selected Double Room
Stayed in Oct 2023
Business travelers
38 review
2.0/5
Posted on Nov 27, 2023
Facilities: General
Hygiene: average
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for staying at Park Lane Yiju (Xinqiao Branch) and sharing your stay experience. Park Lane Yiju Hotel adheres to the vision of "guest room expert" and focuses on the core needs of customers and continues to innovate in product and service process design. , providing high-quality hotel services that are environmentally friendly, healthy, convenient and more humane. The hotel has adopted a lot of humanized design preparations: for example: pillows can be high or low, mattresses can be hard or soft, towels are individually packaged after disinfection, free drinking water, and free flat parking (please check at the front desk before leaving the car) Report your license plate number), all our staff sincerely look forward to seeing you again!
Guest User
Queen Room
Stayed in Jul 2022
Business travelers
5 review
1.0/5
Posted on Jul 14, 2022
Rooms:
Because of the price, I didn't think about how good it was before arriving. Although the pictures are relatively new, the hotel is generally older and the pillows feel moldy! ! This is indeed a bit hard to accept
Because it was too late, I didn’t ask the guest room to be changed, so I slept all night without a pillow, 😓
Parking lot 🅿️:
Although there is a parking lot, it is best to ask about the parking space in advance. If you go too late, you may be asked to get up at 6 or 7 in the morning to move your car.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay was not satisfactory. After receiving your comment, we immediately checked the pillows in your room. It was our negligence that caused you a bad sleeping experience. We will try our best to properly arrange parking spaces in the hotel's built-in parking lot for every guest. We have security guards in the parking lot to assist guests with parking problems. We are deeply sorry for the trouble we have caused you again. The hotel is stepping up the progress of new renovations and upgrades, and strives to provide every guest with a room expert service experience. We hope you can give us a chance to improve, and we will make more progress to satisfy you. I wish you a happy life!