China Yao Du Hotel

The bathroom leaked, the bathroom was full of water after taking a shower, the WIFI signal was poor, and the breakfast was not delicious.

The transportation is convenient and the hardware facilities are good. However, as a four-star hotel, the central air-conditioning does not turn on, the heating and cooling does not work, and the blower cannot be used. The only way is to use a fan. Breakfast ends at 10 o'clock, and there is no food left at 9 o'clock. The white porridge has been transformed overnight. It was sour. The waiter also confirmed the problem of white porridge and asked the waiter to add the vacant variety. He replied that the chef had no time to rest. When checking out at about 10 o'clock, the hotel front desk immediately said that two coffee spoons were missing and they had to pay 50 yuan. They said they were missing before checking the room. The hotel seriously violated the law. It violated the law by intruding into the guest's room without calling for cleaning before the guest checked out and before the check-out time. The older woman at the front desk said that because I complained to the platform, there was no air conditioning and no food in the breakfast room... We highly doubt that the hotel deliberately claimed that the coffee spoon was lost. We also reserve the right to pursue liability for illegal intrusion into the guest's room. Ctrip also protects the rights of its customers and is trustworthy. Until now, apart from the platform's apology to me, the hotel has still not responded. Must apologize

The room facilities are a bit old. The rain shower head in the bathroom is installed too low. There is no shower curtain in the bathtub. It is easy to get water all over the floor when taking a bath, which is not safe. There are too few breakfast varieties and cannot be replenished in time. It needs to be improved.

Complain about the indifferent attitude of the front desk staff. When I checked in, I changed the reserved double bed into a twin bed and asked to check the reservation. I answered perfunctorily that it was a twin bed. At noon the next day, I went to the front desk again to talk about the room type. The two staff members were expressionless. They went through a round of computer work and finally confirmed that the reservation was for a double bed room, but there was no apologies. Although it was possible to change it to a queen-size bed, I didn’t change it because I didn’t want to go through the trouble because I had a lot of luggage. This unspeakable service attitude really affects the mood of the New Year.

It’s a snowy day, there’s no heating, what kind of star hotel, this is the first time I’ve seen it

看整體評分不高但停車很方便，懷着忐忑的心情定了一間房，結果非常驚喜，湖景房視野很好，傍晚去湖邊公園走了一圈非常舒適，空調效果很好，蓋着被子睡了一晚非常舒服，服務員很友好，小姐姐長的很漂亮，下次還來，不錯不錯真不錯！