The hotel facilities are OK, but the service attitude needs to be improved. For the 293 hotels on the Internet, they pressed a deposit of 300 and drank two bottles of water. However, the deposit was not returned, and the guest paid 4 yuan. It was set for a friend. It is inconvenient to ask If the guest deposit is refunded, I called the hotel in the morning and told me to check it. In the afternoon, there was no news and I called again and said that it took a day and one night to answer the call in the morning. Add WeChat to return the money to you. During the communication, the staff member asked three times in a row with a hard-hearted attitude, and said lightly that we had handed over the shift and forgot to return the deposit. Let’s just ask if we don’t ask about it. We feel that we can go to the hotel with good intentions and go to the hotel with confidence, but it took so much effort after the stay. It is not intentional to understand that this process is not intentional, but this attitude is a bit unreasonable, is it not? Welcome to stay in, it is recommended to train the clerk.
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