Anonymous User
July 30, 2024
First of all, the environment is fine. It is very close to Mao Zedong’s former residence in Hongge Square, just a five-minute walk away.
However, the sanitary conditions of this hotel are quite poor. It can be said that it is almost like a guest house and cannot bear the name of "Holiday Hotel". Not to mention the musty smell upon entering, and the damaged walls inside the room. Can you at least take care of the most basic hygiene issues in your hotel? There are mold spots in the shower room, the water volume of the shower head is very small, and even after asking someone to replace it, it is not enough to wash your hair. The toilet seat is burnt yellow, the sink is cracked, the toiletries are in bags and the toothbrush has lint...even the personal clothes. All the bath towels used have stains! ! !
at last! The hotel called me at 9:35 the next morning to ask if I wanted to renew. Not to mention that I had already redeemed my points on Ctrip to check out at 14:00. The reason for the annoying call in the morning was actually that the hotel room was in urgent need and they needed me. This guest checked out early. Aren’t all hotel stays until 12:00 noon the next day? This behavior of harassing someone on the phone at 9:30 in the morning is really speechless. It seems that as the front desk said, when I asked if it was a privately owned hotel, the front desk responded that it was cooperating with the local Youth League Committee and did not need to take into account the feelings of ordinary consumers like me. This is my real consumption and real record feedback. Please keep your eyes open and consider it carefully.
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