Guest User
August 16, 2023
Hotel Rosanna is one of the best hotels we have stayed in for a very long time. The hotel is clean, modern and perfectly based for both the beach and the centre. Whilst staying at the hotel we ate both breakfast and lunch, which was amazing. There was plenty of choice each morning and the food was fresh and tasty. Our lunch meal were freshly cooked and equally tasty. The pool is easily accessed via a little bridge and a perfect spot to cool off. We never had a problem getting a bed regardless of the time of day and during set times there was a life guard/pool bar person, who was friendly and helpful. Each of the rooms came with two beds and an umbrella on the beach. There is a set area to sit within on the beach and you can use any bed within this area. Again, it didn't matter what time you went down to the beach you were always able to access a bed. The beach is lovely and clean. All of the staff are amazing and nothing is a problem. The cleaners are polite and friendly, they do an amazing job keeping the hotel and rooms spotlessly clean. The resturant staff work hard to ensure the food is topped up and always on hand if you need anything. The reception staff are also amazing, they helped to organise a birthday cake for my daughter. They set up a table on the outdoor veranda, on her birthday, for breakfast before presenting her with the cake. The cake was delicious and one of the best cakes we've ever eaten. Each year my daughter celebrates her birthday on holiday and each year we get a cake from wherever we've travelled to and this was far the best cake. The resturant helped package up the left over cake for us to bring home. My son was very grateful (he couldn't travel with us) and also said it was the best cake he had ever eaten. The reception staff organised a taxi to and from the hotel and were ready to help when we had questions about bus lines etc. The hotel was smaller than previous hotels we have stayed in, but it was perfect. All the staff were so friendly and approachable that it felt like were staying with friends/family. Hotel Rosanna is rated a 3 star superior, but we felt it was worth 4 stars and provided a much better service than previous 4 star hotels we've stayed in. We had an amazing holiday and missing the people who felt like friends. We will certainly visit again.