Jerusalem Inn by Smart Hotels

The staff provides excellent service, including prompt issue resolution. The location near Jaffa Street and Old Town allows easy exploration. Guests appreciate comfortable, clean, and spacious rooms.

This hotel is in the perfect location for walking to the old town and all the other districts in Jerusalem, including shops and restaurants. It’s not the cleanest hotel especially the bathroom and breakfast room is a bit of a construction site. But they did give us a free room upgrade to a large spacious suite

I think a barnyard would have been quieter than this place. Noise from the street from partiers until about 1am. Car horns all night long. Noise from the hallway. The maids, the maid's carts, other guests, and every time one rolled a suitcase through the hall in came in crystal clear in the room. We could hear TVs, audio conversations, bed squeaks, etc. as if they were in the room with us. One could literally hear a device being plugged into the socket through the shared wall. Second issue was hotwater. Sometimes nothing, sometimes barely above room temperature, other times scalding hot for a brief second. Then was the consistency of the water pressure and hotwater. Toilet flushing in another room dropped pressure and brought about a chill. Maid's serviced the room nearly every day we were there, but there were times we ended up with no towels and had to ask at the front desk. There was someone at the desk more or less consistently in the afternoon. However, in the mornings they were almost not existent. Pro tip: linens are on the first floor, and towels are on the second. No elevator, even with 3-4 floors of rooms. Climbing the stairs got to ba chore after climbing the hills of Jerusalem.