Loop on Leith George Town Penang Hotel

Poor checkout experience - when I checked out the room, I have left one of the keys in the room. Then the staff at the reception told me to “Go get your key”. I was carrying a lot of luggage and forgot to get the key when I checked out because I was always using one key. I understood he might have a long day, but I would also appreciate more politeness from the staff but not such a cold and rude attitude…overall, the service at this place is so so. The staff at the hotel are not so welcoming. The hotel surrounding area is also very noisy. The restaurants nearby often play live music until midnight 12 AM. There are prayers from the mosque every morning at 6 AM for around 5 minutes. So if you are sensitive to sound and have insomnia problems, I won’t recommend this hotel. For the room, I booked a room with twins beds. But the room is so small that they basically put the two beds together without any space in between. In short, if you have more luggage, the room maybe too small for two people. Having said that this hotel is in a good location, and close to the city centre and near all the key shopping areas and restaurants. Price is also reasonable.

Booked 3 rooms and travelling with young children. On the day we arrive,there was this Chingay Parade and most of the roads were closed. We were stuck nearby the hotel and we called up to ask for the location but their receptionist (Indian lady) told that she does not know. Then we called up again once the roads are opened,we asked about the parking. We went to their parking and it was all full,so we asked where should we park. She answered in a bad manner and let out a loud sigh. Finally checked in at approx 11.30pm and when we went into the room,it was smelly,musty mouldy smell. Shower head was FILTHY!Beds were hard. Rooms were super small.No toothbrush provided. Will never go back again! I wouldnt even give it a star tbh

The hotel location at Leith st George Town, Penang. The room clean tidy and comfortable. Staff is very nice and helpful. No deposit when you check in the hotel. Parking is free provided by the hotel but limited. Easy to get the food and beverage by walking distance.

The location is good. There are many restaurants and eateries nearby. Also close to the city center. The room design is quite modern and new. There are smart TV for you to watch YouTube and Netflix. The washroom is quite big with two sinks. The only downside is there is no window and the fridge is placed at the corner which is quite hard to reach.

The property is located at strategic area. Near restaurant. Although room is small but it nice. The breakfast also delicious with several option like nasi goreng, kueyteow goreng and soup. Only the bathroom door they need to improve.

Great location. Most of the iconic locations and food just walking distance . Service good. Breakfast simple and delicious.