Hotel Mercure Jelenia Gora
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jelenia Gora

Hotel Mercure Jelenia Gora

Sudecka 63, Jelenia Gora, Lower Silesian 58-500, Poland
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Mercure Jelenia Góra is located in heart of mountain valley and close to historic city center, thermal waters of Cieplice spa. A convenient starting point for trips to parks, palaces and mountains. Great place for families. Business guests have convenient access to local businesses and offices. 188 rooms (40 Superior rooms), 8 conference rooms, recreation center, restaurant and parking.Show More
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hotel overview picture
4.1/5Very Good·Amenities: 4.1
All 31 Reviews
Amenities
Indoor swimming poolSkiingHorse RidingHikingSaunaMassage RoomPublic ParkingCar Charging Facilities24-Hour Front DeskLuggage Storage
All Amenities
Surroundings
Train: Jelenia Góra
(1.6 km)
Train: Jelenia Góra
(6.2 km)
Landmarks: Gallow Hill
(330m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Single Room
5

Superior Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Tea bags
Private toilet
Room Details
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Standard Single Room
5

Standard Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Private toilet
Conditioner
Room Details
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Superior Room With Double Bed
19

Superior Room With Double Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Room Details
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Standard Twin Room
5

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Private toilet
Conditioner
Room Details
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Standard Room with Double Bed
7

Standard Room with Double Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Tea bags
Electric fan
Room Details
Check Availability
Superior Twin Room
6

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Private toilet
Conditioner
Room Details
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Guest Reviews

4.1/5
Very Good
31 reviews
Verified Reviews
  • Cleanliness4
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Jelenia Gora
Most Mentioned
AI Summary
Guests appreciate the friendly and professional staff, convenient location near attractions, ample parking, and good value for money. The cleanliness is consistently praised, enhancing the overall positive experience.
Z‍l‍a‍t‍a‍ ‍L‍y‍t‍o‍v‍c‍h‍e‍n‍k‍o
August 22, 2023
The hotel is nice for its price. Some of the facilities can still be improved and it needs some renovations. Overall it was a good stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 6, 2022
Too soft mattress. Wash basin should be renewed. Nice TV set
K‍a‍y‍ ‍R
October 25, 2024
Terrible service, Do not stay there Planned a business trip with former CEO arranged and paid for the hotel. Informed them of late arrival but once we arrived we could not get in the hotel. no reply no call we have been stranded for 3 hours with no place to stay since they closed reception at 9pm. and we arrived at 10pm Not a hotel worth visiting
J‍a‍x‍i‍ ‍B
July 25, 2024
Contrary to the modern and clean rooms advertised online and in the hotel lobby the rooms seem to have last been updated in the 1930s with decor that gave my elderly mother in law flashbacks of her early childhood. The internet is so impressively awful it might as well not have been installed, I have experienced a more reliable connection in the heart of the amazon rainforest. It makes no sense at all that it should be so abysmal here. We were absolutely appalled when the housekeeper walked into our room while we were barely dressed and woke us up from our sleep to babble something in polish standing in the middle of our room as if we’d invited her in. She would not leave despite our obvious displeasure with the bold intrusion. We were shocked that a human being could be so blatantly rude. The only bearable part of our stay was the lack of polish guests being mostly comprised of Germans. You might think “surely the beautiful restaurant is worth the visit?” you would be wrong. we made a small order that included a Prosciutto pizza which when delivered did not include any prosciutto! As well as several other toppings. As the only customers at the time we were confused how an order could be so badly handled. Overall if you’re expecting a pleasant stay look somewhere else something is very strange about this location.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 20, 2024
Business stay for 2 nights. Very clean hotel, staff very friendly and helpful. Stayed in a superior room, very clean, comfortable bed. Nice bathroom, soft clean towels. Good breakfast and catered for Gluten free. Only downside was the bar closing at 10pm but I don’t know if that is a local thing 🤷🏻‍♂️. Swimming pool again very clean and the water was heated to 29 degrees.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 10, 2023
Hotel is located 15 minutes walk from main Old Town Square. It has large parking additionally paid just near entrance. Room was OK. Breakfast very good. The biggest advantage is 15 m swimming pool. Man taking care of that was very helpful and kind.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 12, 2023
The hotel was beautiful decorated threw out so posh the swimming pool and sauna where a bonus.. Our room was clean bed so comfy every thing we needed for a week stay I loved it food was great the staff amazing hope to come to Poland again with the family soon great hotel hope to come again soon
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
I wasn’t expecting much in a chain hotel in a small Polish town but it was clean, quiet & close to town. I found the restaurant & housekeeping staff friendlier than reception. Plenty of parking outside.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
PLN 30.00 (approx. INR 614.18) per person
Adult
Buffet:PLN 69.42 (approx. INR 1,421.20) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1989
  • Renovated: 2017
  • Number of Rooms: 188
Mercure Jelenia Góra is located in heart of mountain valley and close to historic city center, thermal waters of Cieplice spa. A convenient starting point for trips to parks, palaces and mountains. Great place for families. Business guests have convenient access to local businesses and offices. 188 rooms (40 Superior rooms), 8 conference rooms, recreation center, restaurant and parking.

Services & Amenities

Indoor swimming pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What are the check-in and check-out times at Hotel Mercure Jelenia Gora?

The check-in time at Hotel Mercure Jelenia Gora is 15:00 and the check-out time is 12:00.

What amenities and services does Hotel Mercure Jelenia Gora have?

Hotel Mercure Jelenia Gora has the following amenities and services: Swimming Pool, Skiing, Sauna.

Does Hotel Mercure Jelenia Gora have a swimming pool?

Yes, Hotel Mercure Jelenia Gora has a pool.

Are pets allowed at Hotel Mercure Jelenia Gora?

Yes, Hotel Mercure Jelenia Gora is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Hotel Mercure Jelenia Gora provide breakfast?

Yes, guests at Hotel Mercure Jelenia Gora can enjoy breakfast during their stay. The available breakfast option(s) include: Continental, Vegetarian. If breakfast is not included in your room rate, the prices are: Buffet:69.42PLN.

How much does it cost to stay at Hotel Mercure Jelenia Gora?

Prices at Hotel Mercure Jelenia Gora are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Hotel Mercure Jelenia Gora?

The cancellation policy for Hotel Mercure Jelenia Gora varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationJelenia Góra
Distance to Train Station1.61KM
Average Price FromINR7096
Hotel Star Rating3