Holiday Inn Resort Jekyll Island

Never again for this price Sheets dirty, not enough towels for four guests. The island itself is beautiful. Foe what we were charged. Im jot sure we would ever return. Well atleast to this place. There's no clear number to connect with the staff. They were nice we just expected more. Just a few pictures. These really dont show the true nature. Had roaches. Spider webs all throughout the room. For a resort. The cleaning was just bad!

Could have been cleaner. Found lots of places that were not wiped down. Found a jar of food under the corner of the bed. During our stay, which was not very long they had to fix toilet and the bathtub.

Stay was really good. Easy check in and check out process. Staff was very friendly at front desk. The only thing that was inconvenient was the only ice maker & washing machine/dryer was on the floor above the lobby, so you had to walk a food ways just to get ice and hopes that the washing machine was available. Other than that, it was really good. I would stay here again.

Had the best time at this beautiful resort. Lived that you could easily walk to pool and beach. The beach area was amazing! Can’t say enough about the staff. Everyone was so friendly and went out of the way to make your stay special. The restaurant was so good that we ended up eating all our meals there. The staff there was great and the chefs came out and interacted! We will definitely be back!!

Some of the front desk staff were less than friendly. It felt like helping us was inconvenient. We asked about the shuttle when we checked in. We were told there were no staff to drive it. The shuttle was one of the factors in deciding in this hotel. Also when we checked in we were told we missed out on amenities by not booking direct. Basically the only breakfast option was a full buffet. Consider a continental option. Our room was visibly clean but we found a girls swimsuit from a prior guest. The fridge and coffee maker were nice. It seemed many of the guests come annually. We enjoyed borrowing bikes for a ride around part of the island. Tours of the island depart from this location so that was convenient. We needed additional towels si we called the front desk. It rang several times before being answered. We were told to please hold then after 4 minutes. We were disconnected. We tried two more times being disconnected each time. We ended up going down and getting the towels. We came by another time with a question and couldn’t find the front desk staff. Another guest found them chatting with a coworker down the hall. This was the same case when we came to check out on another day. The pool was nice and well maintained. The beach area is very small. The bike paths are great, We may or may not stay again.

The hotel grounds were well kept and absolutely beautiful. Everything was super clean and the staff all friendly. We had an amazing view of the ocean from our second story balcony. We will definitely visit again!