Sheraton Jeddah Hotel

Sheraton Jeddah Hotel Reviews

Sheraton Jeddah Hotel

Al Kurnaysh Br Rd, Ash Shati, Jeddah, Makkah Province, 21432, Saudi ArabiaView Hotel Details
Sheraton Jeddah Hotel
Sheraton Jeddah HotelSheraton Jeddah HotelSheraton Jeddah Hotel
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Sheraton Jeddah Hotel Guest Reviews

4.1/5
Very Good
75 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(75)
Positive reviews(45)
Reviews with photos/video(7)
Negative reviews(13)
Rene
Standard King Room Non smoking
Stayed in Jan 2025
Business travelers
26 review
4.7/5
Amazing
Posted on Feb 18, 2025
nice place but my room was really small and i paid about 200bucs per night for it. they put me in another building. please request them to stay at the main building
大きな栗
Standard Twin Room Non Smoking
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The service was good and it was very clean. The location is close to Waterfront Harbor, where people gather at night. There are also restaurants, so I had no trouble finding something to eat.
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SASAwujin
Standard Twin Room Non Smoking
Stayed in Jan 2025
Business travelers
2 review
3.5/5
Posted on Feb 7, 2025
It is a secondary building, the main building plus 400SR-500SR
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Anonymous User
Standard King Room Non smoking
Stayed in Oct 2024
Business travelers
68 review
2.5/5
Posted on Nov 7, 2024
I paid the same amount, but I don't know why the front desk arranged for me to stay in a separate building outside the hotel? The room was too basic, it didn't even look like a 3-star hotel, and the muffled noise in the room never stopped. I will never stay in this hotel again next time I come to Jeddah.
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Guest User
Standard King Room Non smoking
Stayed in Dec 2024
Family
18 review
4.7/5
Amazing
Posted on Feb 7, 2025
Arrived at the hotel very late, and had to catch a flight in the morning. It was a little far from the airport. Free parking was available for self-driving. The hotel was set up at a normal level.
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Guest User
Standard King Room Non smoking
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 12, 2024
The environment is good, the service is very thoughtful, and it is convenient to go to various attractions
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ArmsZhu
Standard Twin Room Non Smoking
Stayed in Jun 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The room is clean and the scenery is beautiful. The buffet restaurant and breakfast on the 11th floor are rich and varied, with unique flavors. The waiters there are really nice and the driver is also very enthusiastic
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jake2642
Standard King Room Non smoking
Stayed in Jun 2024
Couples
259 review
2.7/5
Posted on Jul 7, 2024
If you are looking to stay at Sheraton, you will be disappointed. It costs more than 1,400 per night to stay in the annex building. The 3rd floor at the gate is similar to our domestic employee dormitory building. You cannot stay in the main building. If you stay, you need to pay more than 1,000 room fees. The room is very small, the bathroom is less than 0.8 square meters, and the room has no ventilation.
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Anonymous User
Standard Twin Room Non Smoking
Stayed in Nov 2023
Business travelers
6 review
2.0/5
Posted on Dec 22, 2023
Rubbish. So far, I have stayed at the most rubbish Sheraton. The front desk staff is not service-oriented at all. Their attitude is simply infuriating. When I checked in, I was arranged a room facing a trash can. They said that Ctrip only provides such rooms. I did not accept it. I was willing to pay extra to upgrade the room. It was too late on the same day. They said they would change my room the next day. But when I went to the front desk the next day, they acted as if nothing had happened and said that I would wait for the manager to call me. But no one gave me any news at night. I went to the front desk again and they said they couldn't get through to me. Speechless. I gave up. It has been 2 nights. I know **** sometimes The room card will be deactivated. I specifically asked if this room card can be used. He said of course it can be used with great contempt. As a result, I couldn't even get into the elevator, so I went back to find him. When I got to the front desk, he told me that it was because I put the card together with my phone. I let it go and believed it. As a result, when I left the room and took another card, it was invalid again. I was speechless. When it was time to check out, I asked for a list, not an invoice. He told me to wait. After waiting for 5 minutes, I asked when it would be ready. As a result, he said with disgust that no, you can download it on the APP. I~~~really~~~
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Guest User
Club King Room
Stayed in Apr 2024
Booked for others
13 review
5.0/5
Outstanding
Posted on May 21, 2024
Comfortable hotel with sea view... really cool
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qianshu
Standard King Room Non smoking
Stayed in Aug 2024
Business travelers
20 review
4.8/5
Amazing
Posted on Dec 5, 2024
Pursue cost-effectiveness
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Leleerbaba
Standard King Room Non smoking
Stayed in Mar 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 14, 2023
The room is very satisfactory, the security is very good
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Guest User
Standard King Room Non smoking
Stayed in Apr 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Really good
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Anonymous User
Standard King Room Non smoking
Stayed in Aug 2022
Business travelers
2 review
2.5/5
Posted on Dec 20, 2022
The hotel gave us the worst room we booked from you guys.
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Guest User
Stayed in Jan 2025
Other
1.0/5
Posted on Feb 19, 2025
It will be the last time to be here . Tge reception man is not welcoming the gust and dealing with badly dealling with people in rode as not a guest . Give me a very bad option for my room and put all obstacles to not change it or even to apologise . After waiting one and a half hours to check. (In the regular timing ) Even after showing my dis acceptance for the room. The reception man deals with me badly with unrespect attitude.