Crowne Plaza Hotels & Resorts Hotels in Jeddah

I originally booked a smoking room. When I went to the counter, I specifically asked for a smoking room. After packing my luggage and leaving the room, I discovered that there was a no-smoking notice posted at the door. I was dumbfounded. I went to the counter and told me that I wanted to change rooms and that I had to wait. We could wait until we came back in the evening and then change rooms. When I returned to the hotel in the evening, I went to the front desk and told them that I wanted to change rooms. They said that we should go back to the room to unpack our luggage and then call the lobby. There will be service staff to guide us to change to the smoking room. As a result, I took him to the front desk and told him that I was ready to change rooms. However, Shi Shenhai had to go to the front desk to ask. The front desk also said that they didn't know. It was really Rashomon. Maybe I speak an alien language and no one can understand it. Waiting until the morning of check-out, I called to ask what time check-out was. The counter was talking nonsense and I didn't know what time check-out was. Is it so difficult to just say what time to check out? For such a famous star-rated hotel, the reception desk is not as good as that of the small hotel next door (I stayed in a two-bedroom, two-living-and-two-bathroom hotel next door a minute's walk away last night for a cheap price, and there was no problem communicating with the front desk). I was really dumbfounded. The hotel facilities are good, but the cleanliness of the toilet and shower is not good, and the lights in the room are not bright enough. There is really a communication barrier at the counter. It’s ridiculous.

I initially visited Crowne Plaza Al Salam Hotel in Jeddah for breakfast, and from the moment I walked in, I was pleasantly surprised by the warm welcome from the staff. Their hospitality and genuine friendliness created such a positive atmosphere that I immediately felt at ease. Breakfast was delightful, and the staff’s attentiveness truly made a difference. The warm smiles and happy energy all around were so refreshing that I decided to extend my experience and book a night to stay. The hotel itself is a wonderful place to unwind, with serene surroundings and a comfortable, relaxing ambiance. From start to finish, every interaction was filled with kindness and care. If you’re looking for a place in Jeddah where you can feel refreshed, meet genuinely cheerful people, and enjoy top-notch service, I highly recommend Crowne Plaza Al Salam Hotel. It was a lovely experience, and I can’t wait to visit again.