The property doesn't live up to Radisson Blu properties in other destinations. The furniture was dated and slightly damaged in our room, there was a weird powder smell in all common areas, and hospitality was lacking. Service is not something the team members at this hotel seem to be measured on or seem to respect. During check in, the staff was almost dismissive. We arrived in the morning (obviously we'll before the official check in), and one staff member asked us to be seated since checkin would not begin until 3pm rather than allowing us to speak to the available agent- we had to tell him multiple times that we wanted to speak with reception. The lunch service in the restaurant was also quite odd. We were asked to return for lunch later since they wanted to clean- when asked about their hours and when they would reopen, we were told they are 24/7 so we could order room service. We told the host that we could see other guests enjoying lunch so wondered why they could eat when they were ”closing”, so they eventually let us eat lunch. Additionally, this property also does not have a concierge so was unable to help book anything other than car service, and the car service support was marginal at best. When requesting car services on multiple occasions, the exchanges were odd like we were inconveniencing them with the request. Lastly, the hotel may seem convenient to some establishments down the road. Walk at your own risk as the cars traveling in this road travel very quickly and the shoulder for walking isn't very defined.
Very Good
30 Reviews