The Royal Hotel

Such a lovely little hotel, you can tell everything is done with love and care for the hotel. They absolutely went above and beyond for me with my late arrival after their check in closed. Nothing was too much trouble. Rooms are clean and smart for an older hotel with a lovely high pressure shower. I felt safe and welcome as a solo traveller. Location is an ideal stay over if you’re travelling a distance to northern Scotland, just over the border and from what I could tell from my short time in Jedburgh there would be plenty to do for a day or few days out with Kelso being a stones throw away too.

What a lovely hotel staff really friendly very helpful . Beds really comfortable and clean . Definitely made to feel welcome

We had a great stay in this Jedburgh hotel. The room we had was large with a really comfortable bed. The bathroom was clean and tidy with a large shower. Breakfast was good as well. The star of the show was the owner, Alec, he was very accommodating and nothing was too much trouble. He made the stay very easy and enjoyable.

We arrived to find out the hotel was up for sale but the sale had fallen through. We felt the owner was a bit dishearted and had not read our requirements for our room. The room was big enough shower door was broken but was fixed the following day. Breakfast is a limited choice no fresh fruit or yogurt and very small glasses for juice cranberry or orange. The young girl was lovely and friendly taken the breakfast orders and ot was freshly cooked. The owner was friendly and welcomed us. I would say this hotel was more like a B&B . There is also no hot food allowed into your room.

I was on a hiking vacation in Scotland. I phoned the hotel in the morning to book a room for the following night. The man who answered (presumably the owner), after taking my credit card details, said I wasn’t allowed to take hiking boots in the room; fair enough, I said. But when in the late afternoon I arrived at the hotel after a 15 mile walk, I had completely forgotten, and moreover the girl at the reception said nothing about my boots. It was only later in my room that I remembered that I should have left them downstairs. So next morning, on departure, I walked downstairs carrying the boots in my hand, so as not to dirty the moquette, only to find the hotel owner with a dark face abusing me for having disobeyed his instructions. He even refused to listen to my explanations. I was treated like a misbehaving six-year-old by a hotel manager, after having paid him 95 pound for the night, and all because of a trivial misunderstanding regarding shoes. Never again!

We stayed here for one night on our way to Kelso races and we were very pleasantly surprised by our experience. Alex is a top man, very cheerful, informative and helpful and made the stay very special. The room was just what we needed and the breakfast in the morning was cooked beautifully cooked. Great place to stay at a very reasonable price.