Guest User
September 27, 2024
I was on a hiking vacation in Scotland. I phoned the hotel in the morning to book a room for the following night. The man who answered (presumably the owner), after taking my credit card details, said I wasn’t allowed to take hiking boots in the room; fair enough, I said. But when in the late afternoon I arrived at the hotel after a 15 mile walk, I had completely forgotten, and moreover the girl at the reception said nothing about my boots. It was only later in my room that I remembered that I should have left them downstairs. So next morning, on departure, I walked downstairs carrying the boots in my hand, so as not to dirty the moquette, only to find the hotel owner with a dark face abusing me for having disobeyed his instructions. He even refused to listen to my explanations. I was treated like a misbehaving six-year-old by a hotel manager, after having paid him 95 pound for the night, and all because of a trivial misunderstanding regarding shoes. Never again!