The Royal Hotel

I was on a hiking vacation in Scotland. I phoned the hotel in the morning to book a room for the following night. The man who answered (presumably the owner), after taking my credit card details, said I wasn’t allowed to take hiking boots in the room; fair enough, I said. But when in the late afternoon I arrived at the hotel after a 15 mile walk, I had completely forgotten, and moreover the girl at the reception said nothing about my boots. It was only later in my room that I remembered that I should have left them downstairs. So next morning, on departure, I walked downstairs carrying the boots in my hand, so as not to dirty the moquette, only to find the hotel owner with a dark face abusing me for having disobeyed his instructions. He even refused to listen to my explanations. I was treated like a misbehaving six-year-old by a hotel manager, after having paid him 95 pound for the night, and all because of a trivial misunderstanding regarding shoes. Never again!

We stayed here for one night on our way to Kelso races and we were very pleasantly surprised by our experience. Alex is a top man, very cheerful, informative and helpful and made the stay very special. The room was just what we needed and the breakfast in the morning was cooked beautifully cooked. Great place to stay at a very reasonable price.

Welcome: arrived slightly early and couldn't access building but plenty coffee shops in area. Once in a very lovely welcome and swift check in to a lovely double room, spotless with very clean bathroom. Tray had custard creams and ginger nuts a little treat 😊 Very comfortable night and breakfast with choices from night before was freshly cooked and above standard.

Great bed and breakfast. If you are looking a B&B with large rooms large shower great bed . Look no further Rooms were clean and a good breakfast which is ordered the night before. Alex is a very good host

I stayed here after my first day of walking St Cuthbert’s Way. My feet were tired and I was looking to relax and give them a break. Alex greeted me and had already taken my suitcase up to my room (very grateful for that!). Good sized room, great water pressure in the shower. Located very close to the abbey and other amenities.

What a perfect start of our first trip to Scotland - the staff could not have been any more helpful, nicer or more attentive. The breakfast was fantastic, too. I love haggis now! Any problem was immediately tackled and with humor. We loved that you turned the twin beds into one. Just sorry we couldn’t say good bye. Thank you for everything and great memories.