Guest User
February 27, 2025
There are glamorous photos of how this hotel could be/once was in the lobby, and it looks fantastic - but that was then, and this is now. Okay, we were there off season, but it looked and felt like we were the only people there. There's a huge ballroom and a similarly large dining room, the latter equipped with an impressive lighting gantry around all four walls. Maybe, when there's a multi-hundred guest wedding there, this place really comes to life, but for us, there was a celebration of Halloween on Nov 30th (maybe they just got the month wrong). There's a bar and an odd stall offering nick-knacks in the foyer. The reception staff are a bit random in quality, but get there in the end. The rooms were large, with a safe and balcony, and the free, easy to access wifi, is okay. The beds were comfortable and we slept well. The breakfast is a bit eclectic, taking 'self service' too a new level (including a game of 'hunt the cutlery' and the corridors reminded our group of The Shining. That said, it's clean and offers a good base for exploring the amazing local area, including Baalbek, a place that everyone should experience.