I visited Jammu to attend a wedding in November-December 2023 and found this hotel to be simply excellent in all respects. Looks and feels more of a 5 star hotel rather than 4 stars allocated. All rounder front office ***ager is very efficient, helpful and praiseworthy. Thanks to executive chef Sanjay (comparable to iconic Sanjeev Kapoor) and his team of chefs for excellent cuisine. Sukwinder gave me excellent service daily at breakfast and meals. Room service is equally good and so is housekeeping. My room was always kept very clean and replenished, and cosily ready to retire at night promising a good night's sleep. The decor and ambience are also very inviting and impressive. I had a wonderful stay for 10 nights. Highly recommended!