Hotel Ozaki Heritage
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jaisalmer
Hotel Ozaki Heritage
Near hotel ozaki airforce circle Dhibaa para, Jaisalmer, Rajasthan 345001, India
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Amenities
Fitness Room
24-Hour Front Desk
Airport pick-up
Sauna
Spa
Airport drop-off
Bar
Restaurant
All Amenities
Property Description
A stay at Hotel Ozaki Heritage places you in the heart of Jaisalmer, within a 15-minute walk of Bhatia Market and Nathmalji-ki-Haveli. This hotel is 0.7 mi (1.1 km) from Patwon-ki-Haveli and 0.7 mi (1.1 km) from Jain Temples.
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8.1/10
Very GoodCleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 52 Reviews
Surroundings
Airport: Jaisalmer Airport
(14.2 km)
Landmarks: Holiday Trip Desert Safari Camp in Jaisalmer
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Standard Double Room
1 Double bed
Non-smoking
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2
Deluxe Double Room, 1 King Bed
1 King bed
Non-smoking
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1
Family Room, Multiple Beds
Bedroom 1:1 Double bed and 2 Bunk bed
Has window
Non-smoking
Private bathroom
TV
Satellite channels
Telephone
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Guest Reviews
8.1/10
Very Good
52 reviews
Verified Reviews- Cleanliness8.1
- Amenities8.1
- Location8.1
- Service8.1
Average for similar properties in Jaisalmer
AI Summary
Hotel Ozaki Heritage in Jaisalmer impresses with luxurious rooms blending historic charm and modern comfort. Guests appreciate the excellent location, spacious rooms, and friendly, knowledgeable staff.
Guest User
March 31, 2025
Very poor stay. Smelly room toilet bedsheet. No any proffesional staff available. Completely unsatisfied
Guest User
February 26, 2025
we check in 6pm and he shown me different room what we booked. After argument we got our room and he is not given bathroom kit. After 11pm suddenly our fan was stopped. I called given number bcz no one there in service. he said generator not working. only light will work other will not work. we have our 2 children. there are lots of mosquitos in room.
in morning there is no water in toilet and no hot water for bath. we complaint again but he is not responding again. he said it's a generator problem so no water will be there.
I must said there is pathetic service I have ever experience.
Guest User
February 24, 2025
washroom and bathroom. condition. was horrible and room hygiene is just ok ok.
there is no rooftop restaurent as mansion in your site.
even there is no tea available
Guest User
January 16, 2025
Good property but location is congested. Faced the problem of the water supply in the washroom. Staff was cooperative.
Guest User
January 14, 2025
don't expect cleaness as shown and the management is worst, there is no co ordination, it's not worth it
Guest User
January 12, 2025
It is located at very bad location. Surrounding is not good. Receptionist was not good while talking. I did not find place safe at all.
Guest User
December 30, 2024
I'm extremely disappointed with my recent stay at ozaki heritage The most basic amenity, water supply, was nonexistent throughout my entire stay. Yes, you read that right - NO WATER SUPPLY for the entire duration of my visit.
*Issues Encountered*
- No water in the bathroom sink, shower, or toilet
- Unable to brush teeth, wash hands, or take a shower
- Had to rely on bottled water for drinking and basic hygiene
- Hotel staff seemed unconcerned and unapologetic about the issue
*Unacceptable Experience*
This is unacceptable for any hotel. The lack of water supply made my stay uncomfortable, inconvenient, and downright unpleasant. I would not recommend this hotel to anyone.
*Advice to Management*
Get your basic amenities in order before expecting guests to pay top dollar for a subpar experience. Invest in a reliable water supply system and train your staff to be more empathetic and solution-focused.
*Warning to Potential Guests*
If you value your basic human needs, such as access to clean water, stay far, far away from this hotel
Guest User
December 24, 2024
It was a terrible experience. There was no water supply during the whole stay. There are even cigarette burns on the bed sheet. No toiletries available
Services & Amenities
Most popular business facilities
Fitness Room
24-Hour Front Desk
Airport pick-up
Additional charge
Sauna
Spa
Additional charge
Airport drop-off
Additional charge
Bar
Restaurant
Tour/Ticket Service
Taxi booking service
Car Rental
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car Rental
Airport drop-off
Additional charge
Front Desk Services
Tour/Ticket Service
VIP Check-In Service
24-Hour Front Desk
Lockers Available
Languages Spoken
English
Hindi
Food & Drink
Bar
Room Service
Lobby Bar
Public Areas
ATM
No Smoking in Public Areas
Garden
Health & Wellness
Fitness Room
Sauna
Spa
Additional charge
Cleaning Services
Clothes Dryer
Facilities for Children
Children's Meals Available
Safety & Security
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Property Description
- Opened: 2019
- Number of Rooms: 5
A stay at Hotel Ozaki Heritage places you in the heart of Jaisalmer, within a 15-minute walk of Bhatia Market and Nathmalji-ki-Haveli. This hotel is 0.7 mi (1.1 km) from Patwon-ki-Haveli and 0.7 mi (1.1 km) from Jain Temples.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Stay in one of 18 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and slippers. Conveniences include complimentary newspapers, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Stay in one of 18 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and slippers. Conveniences include complimentary newspapers, as well as phones with free local calls.