Alila Fort Bishangarh

The property is amazing, very unique and peaceful. All staff is genuinely polite and helpful. The only one negative though would be an excessive proce for transfer to Jaipur.

I feel like this is a review in 2 parts. First the great part. It’s a really unique place as a fort that has been converted into a hotel by Hyatt. They class it as one of their exceptional hotels around the world. The rooms are enormous(!) and the service is pretty good. The hotel has an infinity pool which you get to by golf buggy from the fort. Food is pretty good with a mix of Rajistani cuisine and small amount of “other”. There is also a very lovely bar in the fort. Drinks also not too badly priced. The spa is very welcoming and the masseur’s very good. On the flip side, whilst everything is clean,the robes and towels are quite shabby and could do with being upgraded. As a 5* hotel you would expect this and bath sheets rather than oversized hand towels. Whilst some staff speak excellent English others speak hardly any- which whilst not an issue as we realise you are located in a village and staff are from the area, others may find this difficult. Those that speak excellently tend to have come from Mumbai. Looking at this purely from expectations of a 5* hotel, some of the staff have dirty uniforms, stand around with hands in pockets, or when asked for something like a drink by the pool, simply forget! As I say, doesn’t bother me, we were on Indian Stretchy Time when we were there, but other guests may get annoyed. It seems mainly geared up to Indian guests, getting away for a few days or weddings rather than western travellers. We would particularly like to mention Santosh and Sakshi however who were extremely friendly and helpful during our stay

The location of this hotel is fascinating and the views from the hotel are breathtaking! The rooms are super spacious and the staff is excellent! Special mention to Deb who made our overall experience better. Extremely prompt with her text replies, she replied to all our queries instantly. Vistarika made it extra special for our baby boy with a beautiful bed arrangement in our room. Moreover, Babulal Yogi took us on a special Aravali hike with beautiful views! Local boy Santosh Kumar made our dining experience one to remember! One must try dining at the Kachawa lounge and also catching the sunset from the many viewpoints at the property. The rajasthani thali was absolutely delicious and must not be missed. The spa and massage facilities are decent too. My only gripe is about the length of the bed in the suite as it was short in my opinion and would be a bit uncomfortable for anyone over 5ft 10 inches. Would surely recommend this place for a family vacation! PS: we got upgraded to their second highest suite category, which was a pleasant surprise!

The experience was confusing, we were 2 walkin guests on the day of Holi/mother-daughter, they entertained us but weren’t clear about packages & overcharged us. The only two people who were actually helpful and gave us correct guidance were Santosh & Rajiya!

Brilliant hotel with an amazing spa. Went for a wedding and stayed an extra night. Had a wonderful time and would recommend Alila to anyone who was considering staying! Staff were very kind. I would recommend bringing cash as the hotel can only chance us to $100USD and the exchange rate they use is pretty terrible.

We were blown away by our visit to the Alila Fort. We saw it was a beautiful property from the photos, but we did not know it would be the highlight of our India trip. We were assigned to Bondita, our personal concierge. She was very professional and a wonderful ambassador for the Alila Fort. Bondita made herself available to us 24/7, and I found that out when I contacted her with a question during her off hours. I asked about the children in the village and she checked with her supervisor before taking us to the school to meet the children and staff. Visiting with the local villagers was the highlight of our 10-day visit to India and Bondita handled it all before her work day even began.