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Best Western Plus Jackson Downtown-Coliseum

Best Western Plus Jackson Downtown-Coliseum

3.8/539 Reviews
Upon arrival we were dubious about the location but they do have gated parking so decided to proceed. This hotel has been updated for the most part but I was very horrified upon checking in and getting ready to wash up when air and very dirty muddy water came gushing out of the sink. I let it run a bit and it did clear up but it was really shocking. The same thing happened with the bath when I went to take a shower, lots of air, mud and muddy water came out. The phone in the room did not work so I couldn't call the front desk. Because I was so tired and the water appeared to clear up I just went to bed. The beds are comfortable and pillows were good. The next morning when I went to check out I asked about the water issue and was told that unfortunately the City of Jackson doesn't inform the hotel when they are doing construction and they had been working right around the corner. REALLY? How does mud and and air get into the hotel system just because construction was going on? the hotel does offer a full breakfast but we were afraid to eat it not knowing about the water.

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