KIMPTON Hotels & Restaurants Hotels in Jack Jouett

The hotel is new and modern. Staff are friendly, if perhaps overtaxed. The bed is fine. But there are a couple of design features that make me wonder. You have two choices of lights in the bathroom, either very bright or very bright. There is no way to have a gentle light on for occasional nighttime excursions when you don't want to be blasted as if standing in a full sun. There is no credenza or other desktop storage area of meaningful size. Just lots of little tables, etc. It is hard to find places to put things. There is no coffee machine in the room, evidently by design. You have to ask for one to be delivered. I'm told the hotel management thinks having coffee in your room in the morning is antisocial. Room service is quirky. Even if you order a ”fancy” meal from the main restaurant, it arrives in thin cardboard boxes. The food is just dumped into the box. No plate is provided, so you have to eat right out of the box. Hardly how a prestige place would run things. There is a microphone attached to a cable in the room. I suspect it is some form of Alexa. Sorry, I don't want one of the tech giants (or hotel staff) listening to everything that happens in the room. Fortunately, you can unplug it. There is a bright red light on the phone. I've stayed at this hotel perhaps ten times and I STILL cannot figure out how to turn it off. It disturbs sleep at night. The light fixtures do not have obvious on/off switches. You have to spend a lot of time figuring out how to turn things on. Overall, you can survive the experience but (1) don't ever order room service and (2) be prepared to adapt your lifestyle to the one hotel management thinks you should have.