Guest User
January 14, 2025
There was no hot water in the room all night. We asked to change rooms but were not given one. Hot water was not available until 9am the next day. We reported this to the counter staff but received no kind response. The daytime staff pushed the message to the night staff and said they didn't leave any information. We checked for a long time but still received no compensation, not even an apology!
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