Krystal Ixtapa
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1 night
1 room, 2 adults, 0 children
All properties in Ixtapa

Krystal Ixtapa

Boulevard Paseo Ixtapa Lote 4 y 4, A, 40880 Ixtapa Zihuatanejo, Ixtapa, Guerrero 40880, Mexico
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Highlights
Delicious breakfast
Lots to do
Free parking
Amenities
Golf Course
Outdoor swimming pool
Surfing
Spa
Massage Room
Fitness Room
Private parkingFree
24-Hour Front Desk
All amenities
Property Description
With a stay at Krystal Ixtapa All Inclusive in Ixtapa, you'll be on the beach, just a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This all-inclusive resort is 7.1 mi (11.3 km) from La Ropa Beach and 0.7 mi (1.2 km) from Magic World Aquatic Park.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 100 reviews
Surroundings
Airport: Ixtapa-Zihuatanejo International Airport
(18.5 km)
Landmarks: Christine Club
(120m)
Landmarks: Ciclopista Ixtapa
(250m)
Landmarks: Ixtapa Zihua beach
(250m)
Landmarks: Delfiniti of Mexico
(350m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room with Sea View
12

Standard Room with Sea View

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Superior Room with Sea View
15

Superior Room with Sea View

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Standard Room with Garden View
5

Standard Room with Garden View

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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King Room with Ocean View
9

King Room with Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Superior King Room with Sea View
10

Superior King Room with Sea View

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Standard King Room with Garden View
5

Standard King Room with Garden View

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Standard Room Non Refundable
7

Standard Room Non Refundable

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Guest Reviews

7.0/10
100 reviews
Verified Reviews
  • Cleanliness7.0
  • Amenities7.0
  • Location7.0
  • Service7.0
Average for similar properties in Ixtapa
Most Mentioned
AI Summary
The spacious beds and convenient location near the beach, shops, bars, and restaurants are praised. However, no disadvantages were mentioned.
R‍o‍s‍a‍r‍i‍o
March 29, 2025
The hotel is well located in Ixtapa. The food was excellent. We decided to switch hotels to go to another beach (without as many motorized vehicles running in the sea - not under control of the hotel) and they supported us a 100 percent. Madame Keyla y Mister Manriquez were very helpful with *******. They also received our comments and took them very seriously and respectfully. The hotel is nice, the service is excellent everywhere. We were just not aware the hotel would have so many kids in the pool and thus we decided to move somewhere else quieter, we were just 2 adults. Excellent option if you have kids. I would recommend it to my friends.
n‍o‍l‍b‍e‍r‍t‍o
March 17, 2025
Old property in need of renovation I hated the staff that was in the lobby trying to get you to buy an activity package from them. Constant harassment Check in was incredibly painful! Very slow staff and complicated process Was on vacation and pool closes at 8! Extremely early especially since you can’t use it during the day because its out in the sun with no shaded areas My room on the 9th floor had poor water pressure and the air conditioning was not working… they never offered a solution to this problem and I had to request twice for them to send a fan Elevators are a pain! Only carries 3 people at a time or it will say it’s over weight and will not move
A‍n‍d‍r‍i‍y
February 24, 2025
The hotel has to much to improve. The food and the service are average. I guess matched the price vs the quality of food and amenities. Do not expect a high end resort or over the top service. Long lines for check in, zero attention of food allergies or food accomodations.
k‍a‍t‍h‍l‍e‍e‍n
February 16, 2025
Great place! The pool is outstanding! The beach is beautiful with a very long stretch for early morning and sunset walks. The staff is kind, accommodating, professional and friendly. The hotel is very clean which is important to me. The breakfast were very good. The waiters (including at the pool) were very attentive. I met many people that have been coming to this resort for 10+ years. Many of them stay longer than a month! I felt extremely safe.
K‍r‍i‍s‍t‍i‍n‍e
February 8, 2025
Great location. Places a little tired and worn down. Beds are OK. Only a sheet no coverlet. Ants in the room, but they do spray when you ask. If you don’t really care about the room, then great value. If you want a little nicer Room, not the place for you. Food very average to below. Great weight staff and kind people at checking in.
A‍l‍l‍e‍n
March 26, 2025
This property is getting old and needs some upgrades bathroom and room condition!
T‍r‍a‍c‍e‍y
March 28, 2025
We were pleased with the resort disappointed in the food it was always cold ..
D‍i‍a‍n‍e
February 9, 2025
On the weekend the resort opens up to day users pool gets loaded up with lots of kids and chairs get very crowded The buffet caters to the 80 percent local guests Staff was wonderful Not much English spoken but they try hard

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Water Park
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1978
  • Renovated: 2010
  • Number of Rooms: 70
Phone:+52-7555550510
With a stay at Krystal Ixtapa All Inclusive in Ixtapa, you'll be on the beach, just a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This all-inclusive resort is 7.1 mi (11.3 km) from La Ropa Beach and 0.7 mi (1.2 km) from Magic World Aquatic Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Krystal Ixtapa?

The check-in time at Krystal Ixtapa is 16:00 and the check-out time is 12:00.

Does Krystal Ixtapa have a swimming pool?

Yes, Krystal Ixtapa has a pool.

Are pets allowed at Krystal Ixtapa?

Unfortunately, pets are not allowed at Krystal Ixtapa.

How much does it cost to stay at Krystal Ixtapa?

Prices at Krystal Ixtapa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Krystal Ixtapa?

Ixtapa-Zihuatanejo International Airport is the closest airport to Krystal Ixtapa, and it is about 23 mins from hotel by car (18.5 km).

What is the cancellation policy for Krystal Ixtapa?

The cancellation policy for Krystal Ixtapa varies depending on the type of room and booking conditions.

About This Property

Nearest AirportIxtapa-Zihuatanejo International Airport
Distance to Airport18.46KM
Average Price FromUSD226
Hotel Star Rating3