Atrium Platinum Luxury Resort Hotel and Spa

This summer I vacationed in this hotel, for me it is one of the best hotels I have ever been to. Everything was fantastic, food, cleanliness and security. I have recommended many of my friends here in America to visit this wonderful place

Best hotel in Greece. We love the staff and the food. Very nice and clean room. Very good swimming pool and nice water. Mary Christina Anna -Maria and Anna reception best team. We want to come back for sure. Nobody should miss this experience..

The best hotel and best reception. Christina,Mary and Anna,haris and michalis. Hotel clean, food 10/10. I will come back

Very welcoming very kind. Enjoyed every minute of it wonderful stuff. They make you feel at home everything you ask for it is answered kindly with lots of love

Just WOW!! My partner and I are currently at this hotel for her 40th birthday. I cannot describe the level service that we have received since we arrived 2 days ago. Everything has been more than perfect. The hotel itself is incredible and kept immaculate by the staff. The food is amazing and the all inclusive drinks are made with premium brands and mixed to perfection. The pool area is spotless and sun-beds are clean and well kept. If a relaxing holiday is what you’re after, this hotel offers everything. You don’t have to move from your sun-bed as you can order everything through their app which works seamlessly. There is nothing that the staff won’t do to make your stay enjoyable. The location is just right to give a memorable view of the sunset whilst enjoying a glass of wine on the balcony. There is so much more to say about this gem of a place which I’ll mention once our holiday is over. We’re off to Rhodes old town today which is only a short trip by bus. We will definitely be returning as much as we can in the future.

Exceptionally superb helpful, friendly and professional team. Very good food and drinks. All at the highest standard. Including super useful app where you can order drinks, food and a couple of other services. Strongly recommend for luxuries holidays.

Still our worst holiday to date. We cannot understand how they are rated so highly in both hotel class and reviews by other visitors. The decor is dated, rooms basic and microwave standard meals. We brought a private pool room. Please note it is not private at all, anyone can walk alongside the hotel passing you in full view no fencing or gate, complete free access to your room and you are watched by all rooms above in full view. We went in May, the pools are said to be heated but were ice cold and could not be used for our entire stay. The hotel ignored our calls about this. The layout is confusing and exhausted my then pregnant wife as the ‘private’ pool rooms were 2 different lift journeys and 2 long corridors the length of the hotel away from the main entrance. We gave up halfway through our trip and sadly stayed in a lot, this was meant to be a relaxing spa like trip before baby. Far from. Anyway, the beds are hard and the typical two mattress pushed together dressed up as a double. Housekeeping after seeing my wife struggling to walk from such poor sleep advised us that mattress toppers are available which we quickly asked for once informed. Unsure why this isn’t listed anywhere as an option. The 3 restaurants onsite were overpriced, stale and tasteless. The play on asian cuisine in particular should be considered offensive it was terrible. Cheesy prawn wontons? The buffet breakfast staff were a level of rude I had never encountered, taking my plate up as I was putting the last soup full in my mouth, gave away our table when up for seconds and seemed to never come over to our table as others to offer drink or the usual ‘is everything okay?’. Moving on, we ordered room service a few times during our deep depression being at this place and it is again overpriced, frozen box food. To our shock after highlighting a few things to management, a dessert arrived with the hard plastic packaging from what I am assuming was the rim of the ice cream tub inside the bowl and ended up in my pregnant wife’s mouth. What a treat? The resolution was pretty much always thank you for your feedback and sorry. We were asked if we kept the plastic piece for the manager to inspect the morning after as this incident was at night… Yes of course we kept it as a souvenir. The hotel atmosphere is overall boring and more for senior citizens although branded otherwise, it is in a isolated location with nothing within walking distance, nearby beach is rated low and we now know why, restaurants near are just as poor but some family owned restaurants in the old town much further away in taxi were what standard we expected, delicious. I personally would not suggest anyone from a diverse background to go if you are the sociable type seeking interactions with others. You are mocked and treated as less than, forced to pay upfront for things in the fear we wouldn’t pay? Told on multiple occasions by strangers that they love black people for no apparent reason and forced to listen

Pros - The food is outstanding, especially in the evening from the buffet. Freshly made, lots of choice and everything tasted amazing. - It’s clean - Friendly staff, everyone says hello. - Room was nice, good layout and size. Bathroom was good - The policy of not allowing to reserve pool loungers with towels and belonging early in the morning was brilliant! - the shop was good for half board guests - exceptional view if you get a window seat in the evening. Arrive at 7pm to get one. Cons - The building itself feels a bit like a hospital. - the pool area looked tired, there are millions of mosaic tiles but a lot have fallen off. The pool wasn’t deep in any location, so no diving but ok for kid safety I guess. - I found the staff at the pool bar a bit rude. We were half board and asked for glasses, sometimes with ice and I’m not sure they like it. - we ordered a kids non-alcoholic ‘cocktail’ which was just pineapple juice with coconut and it was €9 euros. We were planning on buying a few of these each day but the price was dreadful - as was the drink. - We booked a family room, 2 adults & 2 kids. We didn’t get the room we booked, they tried to turn another room into a family one and turned a sofa into a bed - which was rock solid and couldn’t be slept on. They sorted it out and gave us a late checkout. - all of the pool area has been made with tiles that are dangerously slippy, there’s even a warning up. Not good! My son fell over and grazed his arm. Overall, this would not be a 5 star resort if the food wasn’t so good. We probably won’t go again as it was expensive and not the complete package.

Amazing stay at this beautiful hotel! The staff are incredible; exceptionally friendly, courteous and welcoming. A special shout out to Captains Michaelis and Anastasia, bar staff; Cristos, Vasillis, aka Billy, Blevins and the bar manager! We can’t name you all, however everyone is a credit to the management of Atrium Hotels! The food is excellent, we especially enjoyed the Asian speciality restaurant which we visited twice as part of our all inclusive upgrade. The buffet for both breakfast and dinner is extensive and it was a pleasant surprise to be able to order a main meal from a menu in the main dining room. The cocktails made by the pool bar team were excellent and the service was again first class, made very easy by being able to order poolside drinks and snacks using the App. The hotel is spotlessly clean, and the beds are exceptionally comfortable. Given it was late season, and lower occupancy, we benefited from having a choice of sunbed each day and enjoyed a very relaxed atmosphere. The weather was on our side too! Thank you again for your hospitality and I will certainly recommend the Atrium Platinum to colleagues and friends.