Greet Hotel Paris 13 Porte d'Italie

Although it feels a bit silly to say this, it is important to check the facilities and services before booking a hotel. This hotel has no air conditioning, and I didn't sleep at all on the first night. The solution is to give you a window handle that allows you to open the window, and then there is a noisy electric fan in the room, which can't blow away the summer dryness even at the maximum speed. The next morning, I went to the front desk to communicate that I wanted to check out. I didn't want to stay the next day, so I asked them to refund me the room fee for the next day because I couldn't rest well. The front desk asked me to communicate with the platform. The platform service staff was still very polite and actively handling it. In the end, it was stuck with the manager who came to work at almost eleven o'clock. I resolutely refused to check out, because I didn't read the instructions clearly before booking, and the order did not say that the hotel had air conditioning service. Then they said that the platform was wrong and didn't write it clearly. They had already informed the platform that they didn't have air conditioning. I was confused. They have no problem at all, it's all other people's problems. If you don't want to stay, you can leave. Sorry, we can't refund the room fee we paid. I said "It's not my problem". He immediately looked at me with his big eyes which were more than 15cm in diameter, as if a needle had pierced his butt crack. He told me to calm down. This attitude is something I haven't seen in the service industry in all these years. I can only blame myself. Here is a reminder to my compatriots: when booking a hotel, be sure to read the reviews and order information. I absolutely do not recommend this hotel, never again. No AC and without any sense of service. Be careful before booking this hotel, especially in summers.

Just outside Paris but very easy to reach by metro. Nice rooms, clean bathroom and towels. Excellent breakfast.

Close to Chinatown, no air conditioning

Well-located hotel. We stayed just one night, arriving early evening. The hotel is very clean. The staff is friendly and helpful. However, the room lacked air conditioning, although this was compensated for by a fan, whose noise we endured all night.

Very friendly and clean hotel. Lack of staff and organization for breakfast and little choice. Friendly staff despite everything.