Hotels Near Basílica Menor Nossa Senhora do Belém - Itatiba in Itatiba

Responsible for the events Mrs. KATIANE is big, not able to account for the lunch of a group of 90 people came to answer that she was doing the best of her, and that if the complaints were continued she would not have been able to take care of any more cuts even.

The hotel is beautiful, clean rooms and bathrooms, the swimming pool area is very enjoyable to stay, good breakfast. We were very well received by the girls who made our check-in on Sunday 26/03, super sympathetic and attentive, the boy who was at night too, a girl who was at the restaurant at the part of the night also perfect care, The staff working at breakfast are also congratulated. What made us annoyed was the care of the girls who were at the reception on Monday morning 27/03 and made our check out, the whole time with the closed face, my will was to finish soon, be able to pay my consumption and go, a perfect hosting that ended in a nightmare, the way they looked at us, the grossness in talking, so I didn't give 5 stars when we went to drink our coffee, nor our good day they answered, I think they need a training on how to take care of customers.

A practical hotel for just as I want a place to sleep and bath, not much to offer, breakfast is bad, and they don't give the option to take off the daily value. As the restaurant is bad, I buy out of the restaurant, and the hotel cannot borrow a cut, it was cheaper, and last year it increased more than 30,00 per day, and nothing improved, it only worse. I stay in it every 2 months, for reasons of consulting my daughter in the city, I have stayed several times and worse, including the visitors, it seems now to rent a room per month and it's very cheap, that brought strangers to the hotel.

I came to my surprise and I had no internet. I was in maintenance and he came back only the night. The room has no phone to talk to the hotel. I have to go to the doorway. There are only two towels and there are no floor towels, i.e. vc needs to take a towel and get on the floor to not slipping. The room where I was sweet was hair on the table. The window doesn't open right. The garden was very black. The rooms are cleaned, and there is no fridge. You need to take water from the street to the hotel. Because there is no phone, you can't ask any water. I didn't like it. Furthermore, you only receive a small sabble to wash your hands. And to take a bath, there's a kind of liquid sabble in a pot that is recharged. Very unsafe! Imagine if someone puts something unknown in that sabble? And ai vc takes a bath with that. I didn't like it. It's antihygienic and dangerous. In addition, you also don't get shampoo or conditioning, nor in street hotels I had never passed the same need as this hotel. I have been in hotels for years and that was one of the worst. Another detail is the picture of the hotel's portrait that doesn't match the reality. I felt wrong! I don't recommend. Another important detail. If you go to work, when you arrive at 8 a.m. there are girls to drink coffee because a few months ago. That's frustrating! The coffee of the horrible machine and there is no other choice!

Gym is great, breakfast is good, room is big

Excelent experience overall. There’s nothing negative to say. Good vibes and efficiency from staff. Comfort and cleanliness in all places I used . Next time I’ll try the pool! I recommend this hotel , be it business, family occasion or couples. Very good stay!