I am myself a hotel manager but since I am accompanying my sister for a cosmetic treatment, I had no say on on the hotel choice Regardless though the hotel I represent as a manager is neither perfect, here are a few observations I am currently in room 1201 and still got another 8 nights to go, so my views may change and they will be duly revised Starting from the bad… Reception - the most unfriendly and unhelpful department I ve encountered so far. This is the department who should lead by example in these terms yet while every department I ve encounter have been great (housekeeping, food and be beverage, spa) … this department lacks the welcoming factor. Sad as reception often leaves the first and last impression. Breakfast - basic but good quality. Can’t ask for more Spa - I still have to try this but the attendant who showed me around was helpful and patient. Thanks to his approach I will definitely give this place a try Room is big, comfortable and well equipped… cleanliness upon checkin not as great … yellow stained silicon around shower, hairs of previous occupants, dusty accessories. The industry is suffering and while I Am mentioning this, I am ready to close an eye Highlight of hotel - by far - the rooftop restaurant … the lamb shank was to die for and definitely best lamb ever… service is 10 out of 10 and 2 people stand out by far … girl with glasses working on Tuesday 11th evening shift … and the ever so amazing and charming Mohammat… impressed and equally jealous of their customer approach. These are people I would hire in a blink of an eye, Mohammat, especially I look forward to spending the next 9 nights here. Turkey is amazing but the Turks are even greater Room 1201
Excellent
44 Reviews