Porta Romanos Hotel

I didn’t like the hotel ,, poor room , they gave me a room it look like it’s located in a basement,, a very small room, the bathroom is clean but the toilet didn’t work good , the sink; washbasin was almost close, and many other things I didn’t like. I will not make a reservation again on this hotel.

small but very tidy hotel with polite staff who is helpful. Though we checked in very late but staff was prepared and welcoming, helped us park the car and kept it few extra hours without charge. I booked this hotel for a family room after reading the excellent reviews and now providing excellent feedback myself.

Even though I stayed for just one night but I had a great experience. Staff were really nice and gave me complimentary tea upon arrival.

2 reception staffs (a fat boy and Serif (a night-shift guy) are very impolite and unhelpful, only 1 reception staff has good smile. In hot day, the room is too hot but air-conditioner turned off radiators turned on. In cold day, the room is cold radiator turned off. shower room has a lots of mold, toilet seat broken, room door has big gap and outside can see inside

Manager and day time staff was super friendly, helpful, and knowledgeable. However, same was not the case for the front desk staff at night. They couldn't answer some basic questions like the ETA of the driver who was taking us to the airport. This hotel was decently clean, furnished as serviced but by no means a 4 star rating hotel as identified in the listing. Walls between rooms are quite thin so could hear people on other side but noise during sleeping hours (after 10:30) is minimal. It was quite exasperating to shower because the shower head holder was loose and kept spinning and tipping down due to a loose screw in the holder. In hindsight I could've easily identified this issue myself but would expect this problem to be identified well in advance considering the staff would've known during cleaning and the fact that the screw had loosened over time. For reference, the showers have handheld shower heads that are propped up on a holder to also act as an overhead shower head. Tram is nearby (4 minutes walk) and runs regularly so there's little to no wait time to get on. It generally took us 30 minutes to get from hotel to Sultanahmet by tram.

Very nice hotel freshly renovated, great clean rooms very close to all sight in the old town.

It was in a nice location near bus and tram, but they were not clear about the size of the room. It was much smaller than was expected, but it was fine. They refused late check out as the hotel was fully booked but overall it was a good experience that I recommend.

The hotel is located on the T1 tram line but is quite far from major Istanbul attractions. There is only one fairly small elevator, which often got crowded and took a while to arrive. The room was not ready at the stated check-in time. The room lacked noise insulation, making it difficult to have a relaxing stay. The bathroom was small and somewhat poorly designed with the door hitting the toilet when opened. Breakfast was average with a limited selection. Hotel staff had difficulty communicating in English. Therefore, even the basic requests required numerous explanations and reminders.