Endless Sultanahmet

Our room was a disappointment. On the 3rd floor, climbing up is exhausting. The bathroom is cold and the whole thing floated during one shower. The toilet was not fixed, so it moved every time we used it. Some of the toiletries described in the equipment are not available (bathrobe, conditioner) The slippers are useless. The sheets are wrinkled like they have been used before, the towels are stained and have holes. We had no heating for 4 out of 8 nights, sometimes they were able to fix it, sometimes not. The air conditioner does not work in heating mode. During our stay there, a shower cabin was installed, disturbing our rest and we could not use the shower for 24 hours. We boxed this down to 3 hours. There will be no water for part of one night followed by hot water. The breakfast buffet is not very abundant. The icing on the cake was the last morning. We asked for an earlier time for breakfast at 7:30, because we had to leave for the airport at 8. The lady serving breakfast made a fuss and, after several requests, she was willing to serve us, so that we brought bread for breakfast ourselves, and then she didn't even give us a phlegmatic answer. All this so that it was paid for and we agreed on the next day. We did not receive any compensation or refund for the inconvenience. We were, and are, very disappointed.

Terrible, from the checking in. The receptionist was very arrogant to ask me if I am an angry person. He said my identification has expired and he would not booked me in. I calmy told him to double check. I went out after the first night, only to come back for the second night and discovered that they check me out of my room, by removing my valuable without my permission, to a different smaller and smelling room. I told them, I would prefer to remain in the first room. They said they already offered it to a different room, I was pissed off. When I insisted on not staying in the new room, the offered to get me a new room some 10 minutes away. But on the condition that I leave my minor children in one room, while I go to a different hotel with my wife. How ridiculous? I tried calling your customer support that night without any results. How can I go to a different hotel, and leave my minor children behind? They insisted on offering only one room for me elsewhere and I declined the offer. The experience is the worst I have ever received

Worst hotel ever experienced. No hot water to bath . AVOiD . AVOID NEVER AGAIN