Express Inci Airport Hotel

I checked into the hotel around 11pm. After entering the room, I noticed that the window was broken and could not be closed. The table in the room was not even touched by a cloth, there were visible dust balls everywhere. The refrigerator was not working. Even towels and soap were not placed in the room. There were clumps of women's hair on the floor of the bathroom, made into an understated ball. The top of the taps were dirty and not wiped. The dryer was broken, the resistance wire melted the tip of the dryer before it got heated, and it was turning on automatically. In this case, I called the reception and he said he would send the bellboy to look at it. I wanted to change rooms. After 30 minutes, the bellboy came with a towel and soap. The issue was not just towels and soap, however, the room had completely lost its functionality and was dirty. I wanted to change rooms, the friend at the reception had changed, there was a young friend, he apologized and made me move to another room, but this time the air conditioner of the other room was not working, so I had to stay in the first room I entered. The friend at the reception in the morning was different again, he was also aware of the situation and apologized. I would like to thank the bellboy and the 3 different young friends at the reception for their politeness and acceptance of mistakes, and for their sake I give 2 or 3 stars. To be honest, I wouldn't have given even 1 star if it wasn't for them.

The cleanliness of the hotel is terrible, even the room doors do not lock

The hotel is old and dirty. The staff doesn't care! The hotel is right next to the metro!

There were no towels in the room and there was no air conditioning remote control. I had to explain the situation to the staff 4 times. After 3 hours, the remote control and towel arrived, but the air conditioner did not work :)